Program Specialist, Outreach Programs Short-Term Hourly (Temporary)

About the role

Under the direction of the Director of Student Activities and Community Outreach, serve as a liaison to high school districts, campus and community organizations, and the general public on matters related to recruitment and outreach. Participate in campus and community events and activities, assist in setting priorities for marketing, solicitation, and showcasing college programs and services.

Responsibilities

• Develop, plan, and organize a variety of student and community-related programs, events, and activities, including city and organizational fairs, festivals, campus activities, and meetings.
• Assist in the development and implementation of strategies to promote attendance at Antelope Valley College and higher education institutions.
• Assist in developing and implementing strategies to promote recruitment and retention at AVC, including but not limited to high school orientations and welcome week activities.
• Coordinate the dissemination of college program and service information and the financial aid process to a variety of populations via presentations, direct mail campaigns, telephone campaigns, etc.
• Serve as a liaison between prospective students, current students, and college departments.
• Serve as a liaison to community groups, organizations, other higher education institutions, high schools, middle schools, and/or elementary schools.
• Plan and conduct student, campus, and community events.
• Attend and participate in community, city, and organizational fairs, festivals, meetings, and committees.
• Assist in the maintenance of a database of prospective students and community contacts, provide follow-up activities, prepare handbooks, public relations materials, and policies to assist and aid in enrollment-related activities.
• Assist in office record-keeping and filing activities, assemble data, and prepare reports, maintain a variety of equipment and inventory.
• Recruit, train, and provide work direction to the student ambassador corps, including but not limited to initial and ongoing training, meetings, office duties, and off-site staffing of events.
• Maintain current knowledge of computer and related techniques that affect recruitment, retention, and enrollment management practices.
• Some travel required.
• Perform other duties as assigned.

Requirements

• Any combination equivalent to graduation from high school and training or at least two years of work experience with high school students, college students, and/or target groups in marketing, public relations, and information campaigns; experience giving oral presentations.
• Valid Driver’s License and current auto insurance as required by state law.
• Work a variable schedule to accommodate evening, weekend, and holiday hours.

Knowledge

• Methods and techniques in working with prospective students.
• Methods and techniques in working with college students and groups.
• Modern office practices, procedures, and equipment.
• Statistical record-keeping techniques.
• Correct English usage, grammar, spelling, punctuation, and vocabulary.
• Excellent oral and written communication skills.
• Interpersonal skills using tact, patience, and courtesy.
• Principles of training and providing work direction.
• Concepts of recruitment, marketing, and public relations.
• Proper lifting techniques.

Abilities

• Learn applicable sections of State education code and other applicable laws.
• Learn and apply district operations, policies, and objectives.
• Learn and apply the philosophy, objectives, and policies of student services.
• Work a flexible schedule involving evening, weekend, and holiday hours.
• Learn, understand, and explain college preparatory curriculum for high school students, college curriculum, and regulations.
• Learn, understand, and explain the Financial Aid application and general processes.
• Lift, move, and break down equipment, displays, furniture, and totes used for various events and presentations.
• Maintain accurate records.
• Work independently with little supervision.
• Meet schedules and deadlines.
• Establish and maintain cooperative and effective working relationships with others.
• Direct a team of student workers.
• Communicate effectively in all methods of communication with diverse populations.
• Travel within the service area of the college.

Work Environment

• Indoor and outdoor work environment.
• May be in excess heat or cold weather.
• Evening, weekend, and holiday hours.
• Driving a vehicle to conduct work as required by position.

Physical Effort

• Walking to review activity programs and sites.
• Standing to disseminate information.
• Lifting heavy objects up to 50+ pounds.
• Pulling/Pushing heavy objects on dollies or carts.