Program Specialist

The Division of Information Technology Services (ITS) is seeking a proactive and organized professional to serve as the IT Co-op Program Specialist. This role owns the day-to-day coordination and ongoing development of the ITS Co-op Program, serving as the primary point of contact for co-op students, hiring managers.The IT Co-op Program Specialist manages the full co-op lifecycle - from recruitment and placement through onboarding, performance check-ins, and offboarding - while continuously improving the structure, consistency, and impact of the program. This person partners closely with ITS managers to identify co-op project opportunities, ensures students have a meaningful and well-supported work experience, and tracks program outcomes to demonstrate value to ITS leadership.The ideal candidate is comfortable working independently, balancing relationship management with process rigor, and translating an early-stage or informal co-op process into a scalable, well-documented program. Experience in higher education, campus recruiting, or academic-employer partnerships is a plus.This is a hybrid position that requires on-site presence in the Boston office three days per week. Experience3+ years of experience in program coordination, campus recruiting, HR/talent programs, internship or co-op administration, or a similar role.Demonstrated experience managing a program end-to-end, including recruiting, scheduling, stakeholder communication, and reporting.Experience partnering with hiring managers to define role scope, project work, and performance expectations for students or early-career talent.Experience building or improving program processes, documentation, or onboarding materials.Experience in higher education, university career services, or academic-employer co-op/internship partnerships is a plus.Program Coordination & Development Knowledge and SkillsStrong understanding of co-op, internship, or early-talent program structures and best practices.Ability to build relationships with academic institutions, career services offices, and faculty co-op coordinators.Skilled at recruiting, screening, and matching candidates to appropriate roles and projects within ITS.Ability to design onboarding, training, and check-in processes that support student success and manager accountability.Strong organizational skills with the ability to manage multiple student placements, timelines, and stakeholders simultaneously.Proficiency with applicant tracking systems, scheduling tools, and Microsoft Office (Excel, PowerPoint, Outlook); familiarity with HRIS or co-op management platforms a plus.