Program Specialist

Position Summary

Aid in planning and facilitating activities for individuals with disabilities, performing personal care tasks, documenting progress, accompanying individuals on outings, and providing exceptional customer service.

Essential Functions

• Maintain confidentiality and adhere to infection control procedures.
• Communicate clearly and tactfully with individuals, families, caregivers, and others involved.
• Support coworkers and assist in maintaining a positive work environment.
• Accurately document and track individual goals and progress.
• Assist with program activities both on and off campus.
• Perform personal care tasks such as toileting, hygiene, and dressing.
• Prepare and serve meals, manage medication, and provide transportation.
• Participate in general facility upkeep and cleanliness.
• Report changes in individuals' health and behavior to supervisors.
• Handle emergencies and communicate with appropriate staff.
• Travel occasionally for community outings, meetings, and training.
• Attend trainings and meetings as required.
• Report suspected abuse or neglect promptly.

Knowledge, Experience & Qualifications

• High school diploma or equivalent.
• Previous related healthcare experience preferred.
• Effective judgment, sensitivity, and problem-solving skills.
• Ability to multitask and prioritize responsibilities.
• Teamwork and customer service orientation.
• Proficient in Microsoft Office.
• Valid Wisconsin driver’s license and clean driving record.
• Bilingual in Spanish, Hmong, or sign language, or certified nursing license preferred.

Licenses & Certifications

• First Aid/CPR certified within 6 months of hire.
• Medication Management certified within 6 months of hire.