Program Specialist
Responsibilities
Supports a business unit by regularly providing operational and administrative support on a variety of projects, programs, and initiatives, including conducting research, summarizing information, creating presentations, facilitating meetings, analyzing and developing reports, and providing recommendations.
Tracks budgets, expenditures, and project/program activities.
Organizes and maintains necessary technology, systems, and electronic records.
Recruits, trains, develops, deploys, and supports volunteers in accordance with organizational goals and in alignment with volunteer interests.
Ensures inclusion of volunteer perspectives in strategic planning.
Collects and analyzes data to evaluate the progress of volunteer programs.
Develops and coordinates specific aspects of training for staff and volunteers in collaboration with others, from conducting needs analysis to determining training needs and priorities, developing training materials, coordinating training schedules, and delivering and assessing training effectiveness.
Plans, organizes, and implements projects, following established quality standards while remaining in scope, meeting project timelines, and communicating milestones and outcomes.
Organizes project teams with internal and external stakeholders to deliver on project goals.
Works with staff, volunteers, members, chapters, volunteer programs, and other cross-functional teams to achieve the organization's goals and establish a presence for the organization in targeted communities.
Supports multicultural audiences and community partnerships and builds volunteer capacity to design and execute engaging community programs and events.
PARTNERS WITH INTERNAL AND EXTERNAL STAKEHOLDERS (E.G., CROSS-FUNCTIONAL TEAMS, VOLUNTEERS, MEMBERS, PARTNERS, ETC.) TO ACHIEVE THE ORGANIZATION’S VOLUNTEER AND COMMUNITY ENGAGEMENT GOALS AT THE STATE AND LOCAL LEVELS.
Qualifications
Completion of a Bachelor’s degree in business, communications, public administration, political science, public policy, or related discipline, and a minimum of 3 years of experience; or an equivalent combination of training, including Military and/or related experience to the duties of the position.
Skilled in using the Microsoft 365 software package (Word, Excel, PowerPoint, and OneNote).
Some knowledge and understanding of the state and local political, social, and human services environment is preferred.
Comfortable working with a diverse staff and volunteers.
Additional Requirements
Regular and reliable job attendance.
Effective verbal and written communication skills.
Exhibits respect and understanding of others to maintain professional relationships.
Independent judgement and discretion requiring the employee to compare and evaluate various courses of conduct and make a decision (or recommend a decision be made) after various possibilities have been considered.
Ability to lift up to 50 pounds.
In office/open office environment with the ability to work effectively surrounded by moderate noise.
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions.
Remote work can only be done within the United States and its territories.
Compensation And Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.