Program Specialist, AM

Clinical Responsibilities

• Provides ongoing monitoring of consumers and completes documentation related to monitoring/observations appropriately and in a timely manner in accordance with MD orders
• Engages consumers to ensure their safety, needs are met, and participation in planned activities is occurring
• Aids consumer with personal hygiene issues (bathing, toileting, and other personal care), medical appointments, chores, recreational activities and safety issues
• Supports teachers during class time which may include assisting consumers with class assignments, keeping consumers on task, and intervening when necessary
• Ensures unit schedules are followed and encourages consumers to actively participate in planned activities
• Performs hand-off communication at shift change
• Trains on Basic Living Skills (BLS) according to the consumer’s’ treatment goals as identified by the treatment team and completes the related documentation
• Ledges the program groups and activities to actively engage consumers in treatment
• Completes Environment of Care (EOC) unit checklists and reports findings to supervisor
• Ensures consumers receive meals and confirms information on the meal count sheet
• Works collaboratively with the nursing staff, therapy staff, recreation therapy staff to ensure effective milieu management
• Responds to crisis situations throughout facility using proper interventions
• Ensures units, rooms, and common areas remain neat, tidy and in good operation condition
• Encourages consumer to support the effort
• Effectively collaborates and accurately communicates with treatment team members regarding consumers’ progress, regression interactions, moods, attitudes, issues, crisis, etc.
• Shows discretion when discussing consumers’ information with others
• Responsible for reporting consumer/staff problems to supervisor in a timely manner
• Demonstrates willingness to work on any unit at BayPointe based on facility needs as directed
• Effectively models appropriate behavior including, but not limited to, good communication skills, grooming habits, manners, emotional maturity, etc.
• If a driving position, transports consumer to prescribed locations or goes on unit errands as directed
• Follows curriculum as outlined by supervisor. Conducts groups and all consumer engagement in a timely manner and consistently follows outlined schedule
• Manages assigned unit to ensure that consumers are in groups, meals and completing hygiene as scheduled
• Fulfills the program schedule to maximize consumer engagement and quality of care
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Applies seclusion and restraint according to Policy and Procedures
• Effectively collaborates with the treatment team members and outside sources in the delivery of clinical services
• Effectively demonstrates the application of child/adolescent specific competencies
• Mets Altapointe productivity standards

Clinical Record Keeping

• Documents in a timely fashion per AltaPointe Policy
• Documents appropriate, complete and comprehensive notes
• Documents legibly with attention to spelling, grammar and content

Supervision and Consultation

• Sets up clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance clinical and leadership skills

Courteous and Respectful Attitudes

• Treats consumers with care, dignity and compassion
• Respects consumer’s privacy and confidentiality
• Pleasant and cooperative with others
• Assists consumers and visitors as needed
• Pleasant and cooperative with others
• Assists consumers and visitors as needed
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm to consumers and families

Administrative and Other Related Duties

• Actively participates in Performance Improvement activities
• Completes all task in a timely manner
• Follows policies and procedures