Program Site Supervisor

About Us

ICAN is a non-profit organization that provides free, out-of-school time programs serving East Valley youth. Since its founding in 1991, ICAN has remained dedicated to its mission to provide free, comprehensive programs that transform the social, emotional, and educational well-being of youth. Our goal is to create a new pathway for youth to achieve future success by offering safe, enriching programs for children and their families, teaching life skills through STEAM, literacy, sports, and more.

Our Culture

At ICAN, we believe every child and every family deserves access to quality childcare. Team members are passionate about this purpose and thrive if they are:

• Eager to blaze trails, innovate, and create impact
• Growth-minded and optimistic; able to bounce back by seeing mistakes and challenges as opportunities to learn
• People-oriented, making investments every day to cultivate self and others
• Prepared to show up and speak up by being authentic and engaged, aware of how actions and contributions impact others

Responsibilities

The Program Site Supervisor manages the daily functions of the site program by developing a team of youth program leaders who execute program activities and implement curriculum. Responsibilities include:

• Professional Development & Leadership (50%)
  • Align daily practices with the organization’s mission, vision, and values
  • Evaluate team members and document punctuality, performance on goals, professionalism, disciplinary issues, and adherence to policies in digital employee files
  • Administer, execute, and document quarterly and annual performance reviews, training, and development plans
  • Provide ongoing classroom management, discipline, and program facilitation training
  • Plan training workshops for staff in collaboration with HR
  • Interview and select new team members for the site in partnership with HR
  • Communicate role expectations and build onboarding plans for new team members
  • Maintain strong communication with other Site Supervisors
• Program Quality & Management (35%)
  • Oversee program registration, enrollment, attendance goals, and curriculum implementation
  • Enter and maintain youth and family member data in the youth member tracking database
  • Maintain a daily site schedule and ensure adequate staff coverage
  • Ensure all programs and activities are culturally competent and age-appropriate
  • Facilitate programs in the absence of program staff
  • Verify and review documentation of disciplinary actions, incident reports, etc., in the tracking system
  • Deliver behavioral support and consequences as identified in the behavior management plan
  • Administer evaluation instruments and feedback solutions to youth and families
  • Set an annual events and activities calendar in conjunction with the Senior Youth Program Leader
  • Recommend and manage site budget
• ICAN Community Partner Ambassador (15%)
  • Establish and nurture relationships with school staff and parents to foster collaboration
  • Manage and develop working relationships with volunteers
  • Serve as an ambassador and role model upholding ICAN’s guidelines and rules
  • Perform all duties with discipline and accountability

Requirements

• Minimum 2 years of direct management experience
• Minimum 3 years of experience in program facilitation and implementation
• Staff development experience preferred
• Bilingual (Spanish) preferred
• Minimum 21 years old with a valid AZ driver’s license
• Dependable vehicle with proof of current AZ registration and valid insurance
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Passion for cultivating the full potential of others
• Demonstrated humility, respect, and positivity
• Consistent ability to follow through on commitments
• Committed to raising the bar every day and inspiring others
• Strong desire to learn and grow