Program Secretary

About the role

If you are looking for a challenging and rewarding career, Hope House is the place for you! We seek individuals who can make a real difference in the lives of people suffering from Substance Abuse Disorder.

Responsibilities

• Greet clients and visitors, determining their needs and taking appropriate action
• Answer telephone and take appropriate action
• Aid with scheduling of assessments, and at times produce schedules for the counseling staff
• Aid with the intake/admissions and discharge processes
• Prepare correspondence, memos, reports and other documents
• Responsible for OASAS online reporting
• Maintain a daily census database and generate a census and discharge report
• Gather statistical information and submit monthly report
• Process incoming mail & manage outgoing mail
• Manage petty cash accounts
• Gather financial information and forward to the Financial Case Manager
• Perform various money handling and account keeping responsibilities
• Set up & break down client charts
• Maintain facility files and records
• Maintain inventory and requisitions

Requirements

• Minimum of High School Diploma or GED
• Working knowledge of word processing
• Aptitude for learning to operate electronic health records
• Customer Service Skills
• Proper phone etiquette
• Works well with a team and individually

Pay

This is a full-time position, Monday through Friday 8am to 4pm. Hourly Compensation: up to $19.31/hour

Schedule

This is a full-time position, Monday through Friday 8am to 4pm.

Benefits

• 11 paid holidays per calendar year
• Vacation, Personal, and Sick Time (up to 200 hours per year to start)
• Medical, Dental, & Vision Insurance
• Flexible Savings Account & Health Savings Account depending on medical plan
• AFLAC Supplemental Benefits
• Benefit Buyout option if coverage is waived
• Short-Term Disability & Life Insurance
• Company paid Life Insurance Policy at two times annual salary
• Company funded Retirement Plan
• Tuition Reimbursement Program Partnership with Maria College - 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents
• EAP Program for you and your family
• Legal/ID Shield Insurance