Program Quality Specialist

Objective And Position Summary

The Program Quality Specialist is responsible for data accuracy, analysis, dashboard visualizations, and generating reports. They will collaborate and provide technical assistance to staff as needed. They will possess a working knowledge of the goals and objectives referred to in CPLC ECD’s Mission Statement. Promotes school readiness by preparing children and families for school and life success as it relates to this position. Actively supervise children by sight and sound at all times visiting on-site. Facilitate health practices to keep children safe in the school bus, outdoor and indoor environments.

Minimum Qualifications And Competencies

• Education / Background: High School Diploma or G.E.D., plus at least one year experience in the performance of responsible data management/secretarial work
• Obtain Power BI certificate within 6 months upon hire with experience.
• Strong typing skills (50-60 wpm and 9,000 KSPH) with a high level of accuracy along with intermediate level skills in use of computer, projection equipment, computer software programs (e.g. Microsoft Office, Adobe) and web-based systems are required.
• Applicant must be able to generate dashboards and be able to understand the context and how it fits the program appropriately.
• Knowledge of modern office methods and procedures, filing, telephone etiquette, and office equipment, as well as English usage, spelling, grammar, and punctuations.
• Able to perform secretarial and clerical duties with speed and accuracy without immediate and constant supervision.
• Able to maintain a good working relationship with all co-workers and the general public and to use good judgment in recognizing scope of authority.

Experience and Commitment

• Experience and commitment to working with multiethnic, multicultural, low-income populations.
• Excellent attention to detail, analytical, and problem-solving skills.
• Demonstrated interpersonal and verbal and written communication skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft teams).
• Proven supervisory and effective leadership skills.
• Excellent documentation and clinical skills.
• Proven ability to follow-up and meet deadlines.
• Excellent initiative, flexibility, and stress-management in handling the demands of leadership.
• Ability to multi-task, prioritize, and delegate in order to balance the many responsibilities, and address the various issues, that a leader faces during the workday.

Benefits

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family. Full-time employee’s benefits below and click the link to see more: Generous Paid Holiday
Employee Recognition Program
Paid Time Off & Paid Sick Days
Free Preventative Services & Wellness Rewards
Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
Health Savings Account & Flexible Spending Account
Life + Disability options
Employee Assistance Program
Telereoncology & Concierge Services
401(k) Retirement Plan
Pet Care, Life Mart Purchase Discounts
Tuition Reimbursement for qualifying degrees
Mileage & Cell Reimbursement for qualifying roles
Identity Theft Protection & Voluntary Benefits

About the Role

CPLC's Early Childhood Development (ECD) programs are committed to giving every child, regardless of circumstances at birth, an opportunity to succeed in school and life. Provides full-day, full-year early childhood development services to low income children, ages 0-3 years, and their families in educationally-stimulating learning environments. Migrant Head Start program provides full-day, full-year program services to children, ages 0-5 years, of migrant and seasonal farm and agriculture working families where hand-picked and row crops are prevalent.