Program/Project Support Coordinator II - Physical Therapy

About the role

This position provides administrative and student services support within an academic department that houses the Doctor of Physical Therapy (DPT) and Sports Science degree programs. The role serves as a central point of contact for students, faculty, and staff and supports the day-to-day functioning of both programs, replacing a retiring staff member essential to maintaining established operations.

Responsibilities

• Provide front-line administrative and student support for the DPT and Sports Science programs, serving as a primary point of contact for inquiries.
• Coordinate admissions, enrollment, and student record processes, including cohort management, block enrollment, permission numbers, and graduation clearance.
• Support accreditation, licensure, and compliance-related documentation and reporting, particularly for the DPT program.
• Assist with course scheduling, classroom reservations, exam logistics, and academic calendar coordination.
• Maintain advising and communication workflows, schedule appointments, and respond to routine student requests.
• Prepare verification letters, enrollment confirmations, and other required student documentation.
• Support faculty operations including course evaluations, catalog updates, and reporting needs.
• Supervise and coordinate student workers as assigned.
• Manage routine operational needs such as supply ordering, space scheduling, and coordination with campus offices.
• Perform other duties as assigned in support of departmental operations.

Requirements

• A Bachelor's degree or an equivalent combination of education and experience, with 2 years of relevant experience.

Preferred Qualifications

• Experience working in higher education, academic affairs, or student services.
• Experience supporting graduate or professional programs and/or undergraduate degree programs.
• Familiarity with student information systems (e.g., myZou), scheduling systems, or learning management platforms.
• Knowledge of accreditation, licensure, or compliance-related processes.
• Strong organizational skills and ability to manage multiple tasks and deadlines.
• Demonstrated customer service and effective communication skills.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel).

Pay

Anticipated hiring range: $22.10 - $32.00 per hour.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM.

Benefits

This position is eligible for University benefits, including:

• Medical, dental, and vision plans.
• Retirement benefits.
• Paid time off, short- and long-term disability.
• Paid parental leave and paid caregiver leave.
• Educational fee discounts for all four UM System campuses.