Program Operations & Production

Job Summary

The Program Operations & Event Production Lead, working under limited supervision, is responsible for the planning and execution of enterprise communications programs and leadership touchpoints. This role manages timelines, dependencies, production details and cross-functional coordination for events such as Connects, AMAs and HR Now. The role develops run-of-show materials, coordinates executive preparation and partners with functions such as hospitality, IT and vendors to support consistent, high-quality delivery.

Job Responsibilities

• Plans and executes enterprise events, including Connects, AMAs, HR Now and other leadership or employee touchpoints.
• Manages project timelines, dependencies and delivery across communications initiatives.
• Develops run-of-show documents and coordinates end-to-end execution.
• Covers executive preparation, including scheduling, sequencing, logistics and presentation readiness.
• Partners across functions, including hospitality, IT and vendors, to support seamless delivery.
• Manages complex, cross-functional work with clear ownership, follow-through and attention to detail.
• Supports consistent execution of enterprise communications programs and leadership touchpoints.

Job Qualifications

• 8+ years of experience in communications, events or project management.
• Strong execution and project management capability.
• Experience managing complex, cross-functional initiatives.
• High attention to detail and operational discipline.
• Experience supporting leadership touchpoints, enterprise events or similar communications programs preferred.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

Equal Opportunity Employer

United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran. United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.