Program Operations Coordinator - 1st Shift

What you’ll do on a typical day

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time, accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs/tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

Requirements

• Bachelor’s degree or equivalent related work or military experience.
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.
• A highly organized and detail-oriented work style with a proactive and professional attitude.
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints.
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines.
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams).

Qualifications

• Lift objects of various shapes, sizes and weights.
• Stand, sit or walk for extended periods of time.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel.
• Handle or manage tools or equipment.
• Tolerate hot or cold warehouse environments.

Pay, benefits and more

• Competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you need to succeed at GXO

• At a minimum, you’ll need:
• It’d be great if you also have:

Travel Requirements

• Ability to travel up to 75% of the time.
• Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.
• Familiarity and ability to comply with TSA security procedures.
• Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements.

About the role

• We are constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.
• You know that a positive work environment creates happy employees, which boosts productivity and dedication.
• On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability

Schedule

• 1st Shift, Monday - Friday, 8:00am - 5:00pm

Skills

• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.

Company Information

• We are a leading provider of cutting-edge supply chain solutions to the most successful companies in the world.
• We help our customers manage their goods most efficiently using our technology and services.
• Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

EEO Statement

• We are proud to be an Equal Opportunity employer including Disabled/Veterans.

CDC, OSHA and state and local requirements regarding COVID safety

• All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

Pre-employment drug test

• All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.