Program Operations Assistant, Horn Entrepreneurship

About the role

The preferred work schedule is half days Monday through Friday, or slightly longer hours for four days per week, for up to 22 hours in total per week.

Responsibilities

• Collect and organize course rosters and enrollment data for dual enrollment and companion enrollment processes.
• Manage registration workflows, including reviewing submissions, validating required forms, and tracking enrollment status.
• Cooky with school partners and internal stakeholders to ensure student data is accurate and complete.
• Track completion of pre-program surveys; manage end-of-year survey administration and support data cleaning for reporting.
• Conduct quality checks on enrollment records, manage course adds/drops, and confirm registration accuracy with University systems.
• Affiliate with billing, invoicing, and related documentation for dual enrollment students and partner schools.
• Enter and maintain accurate records of program participation in CRM and related databases.
• Support other administrative tasks related to program operations as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Strong organizational skills and keen attention to detail.
• Experience with data entry, data quality assurance, and/or program administration.
• Proficiency with spreadsheets (Excel or Google Sheets) and ability to manage data accurately.
• Familiarity with CRM systems (e.g., Salesforce), learning management systems (e.g., Canvas), and registration platforms, preferred.
• Ability to work independently, manage time effectively, and adapt to evolving priorities.
• Customer service mindset and strong written/verbal communication skills.