Program Officer

About the role

The selected candidate will be offered a salary between $69,950.00 - $74,147.00.

Select candidates must have filed for, taken, and passed the exam for the Civil Service Title Associate Contract Specialist to avoid being "bumped" out of your position when the eligible list for this title is established. Permanent Associate Contract Specialists are encouraged to apply.

Responsibilities

• Oversee the contract management functions for a portfolio of programs that include fiscal and programmatic activities. Program Officers are responsible for ongoing review and approval of program and model-purveyor budgets and invoices, providing program oversight and ongoing measurement of contract requirements. Ideal candidate will have excellent Excel skills to support these functions.
• Make recommendations concerning the provision of additional funding or adjustments of existing programs/contracts.
• Support program development and management via quantitative and qualitative data collection. Leverage system-wide and program-specific data, monitor and assess outcomes of service delivery, conduct site visits, facilitate ongoing feedback and collaboration from families being served, and have ongoing collaboration with all stakeholders in alignment with sustainability derived from best practices and/or implementation science.
• Build strong understanding of prevention contract expectations, ACS standards for prevention service delivery, and service model fidelity to promote integration and coordination of high-quality services delivered to families and overall system performance in collaboration with external trainers and ACSâ Division of Policy, Planning, and Measurement (DPPM).
• Prepare summary reports on fiscal and programmatic concerns and directly monitor the contractor's performance and alignment to contract requirements.
• Provide support to providers and contractors in developing more efficient/effective approaches to program administration.
• Provide technical assistance to contractors and providers to support reporting processes.
• Bring a racial equity and social justice lens to the work and help drive and support program initiatives that promote equity, accessibility, and economic mobility, ensuring families are at the center of all decision making.
• Prepare documents, make presentations, and facilitate goal-oriented meetings with key stakeholders to generate buy-in, improve the quality of families' experiences and circumstances, and effectively manage projects and workstreams.
• Facilitate and manage learning cohorts among model developers and contracted provider staff implementing the same model in order to strengthen practice, address challenges, and share lessons learned.
• Conduct site and field visits, engage community members to inform program planning, and build relationships with providers, developers, front-line staff, and internal/external stakeholders.
• Serve as lead to synthesize practice themes from all cohort and admin meetings, and fidelity reports to draft findings to share with division leadership and internal ACS teams.
• May supervise staff or interns on tasks and projects, as needed.
• May make recommendations concerning the provision of additional funding or adjustments of existing programs/contracts.
• Represent FSD in internal and external working groups.

Requirements

• A baccalaureate degree from an accredited college and two years of full-time satisfactory professional, technical or administrative experience in one or more of the following fields: program evaluation, contract negotiations/management, fiscal/financial management, or project management;
• A four year high school diploma, or its educational equivalent, and six years of full-time, satisfactory professional, technical or administrative work experience in one or more of the fields cited above;
• Education and/or experience equivalent to "1" or "2" above. College credits obtained from an accredited college may be substituted for experience on the basis of 30 college semester credits for one year of experience as described in "1" above.

Preferred Skills

• Knowledge of child welfare, most especially prevention services;
• Knowledge and interest in mental health, substance misuse, medical case management, intimate partner violence, resource coordination for people living in poverty, and/or developmental disabilities;
• Self-directed and proactive to identify gaps and can make recommendations for solutions;
• Familiarity with reviewing and analyzing program budgets and invoices;
• Experience in working with data and research to improve programs;
• Experience delivering behavioral health interventions;
• Excellent written and verbal communication skills, and produce high quality documents;
• Professional and responsive in interactions with external stakeholders;
• Flexible, open to new ideas, and comfortable with iterative processes;
• Consistently takes initiative to support other team members and peers an influential and empathetic leader who leads with humility to support staff;
• Familiarity with human-centered design;
• Successful communicator who is comfortable speaking in large, varied audiences;
• Team player who is flexible, grounded, and mission-driven;
• Experience with and comfortable using the following computer programs: Microsoft Office Suite (Word, Outlook, Excel, Teams, Power Point, Publisher, Visio, IE), Adobe Acrobat, Google Workspace (Docs, Sheets, Forms, Chrome), Survey Monkey (or other survey program), Airtable.

Benefits

No benefits information provided.

Pay

No pay information provided.

Schedule

No schedule information provided.