Program Officer

About the role

The NYC Department for the Aging seeks a dynamic, motivated, and detail-oriented individual to serve as a Program Officer in the Bureau of Community Services, Older Adult Centers Division. The role oversees assigned caseload of older adult programs and other community-based services, functions as the primary point of contact and communication between the programs and the Department, and ensures compliance with Department for the Aging Standards and contract requirements.

Responsibilities

• Oversee assigned caseload of older adult programs and other community-based services; function as the primary point of contact and communication between the programs and the Department; stays current on programs' status and progress toward achievement of program goals and contractual obligations.
• Provide written and verbal information on community-based programs as needed by the Bureau using required computer tools and reporting methods.
• Monitor and conduct comprehensive on-site assessments to assure programs' compliance with the Department for the Aging Standards and contract requirements. Analyzes current and prior contractual performance of service providers and contracted services using standard assessment tools.
• Interpret agency policy and provide comprehensive technical assistance as needed to assigned aging services providers, often on site, to maximize program goals and ensure compliance with NYC Aging standards.
• Identify areas of program strength and weakness, recommend improvements, and evaluate quality of program services and prepare written reports on findings and recommendations.
• Analyze program contacts and budgets; inform, collaborate, and serve as a liaison with other NYC Aging Units regarding programmatic issues. Assist in the review of contracts, amendments, agreements, and renewals in accordance with Bureau timeframes.
• Participate in the reading and evaluation of the Agency's Request for Proposals (RFP).
• Participate in special projects and new initiatives as assigned.

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in social services, community relations, public administration or management, contract management, or social research and/or planning, or
• Education and/or experience that is equivalent to "1" above. Experience as described in "1" above may be substituted for education on a year-for year basis. However, all candidates must: (a) have one year of experience as described in "1" above and (b) possess a four-year high school diploma or its educational equivalent.
• For Assignment Level II, in addition to meeting the qualification requirements above, one additional year of the experience described in "1" above is required.

Preferred Skills

• Proficiency in Microsoft Office Suite Excel, Word preferred.
• Candidates must be willing to travel extensively within the five boroughs of New York City.
• Bi-lingual (Spanish, Chinese) is a plus.

Additional Information

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.