Program Monitor

Benefits

• Opportunity for advancement
• Wellness resources
• Training & development

FLSA

Non-Exempt

Reports to

Program Officer

Direct Reports

None

Shift(s)

Friday, 12am - 6:00am

About the Role

The Program Monitor will:

• Give oversight to Mission Guests staying in the lodge overnight;
• Maintain accurate and complete records and logs containing pertinent information;
• Ensure that the dorm is maintained in a neat and proper order.

Responsibilities

Dorm Monitor Duties (60%)

• Makes periodic rounds of the entire facility;
• Records any unique situations occurring on assigned shift;
• Distributes laundry soap, towels, linens, and personal hygiene items as needed;
• Opens and closes the Mission doors at designated hours of operation;
• Ensures the General Manager is aware of Mission Guests who did not check into the lodge for the evening;
• Ensures that all lodge areas are in proper order after daily departure of Mission Guests.

Administrative & Custodial Duties (40%)

• Cleans, sweeps, and mops the restroom areas as needed;
• Conduct guest bag checks upon entry to ensure that weapons, drugs, and drug paraphernalia are not brought into the Mission;
• Answers telephone and responds to questions regarding Mission operations;
• Responds calmly to emergencies and initiates appropriate corrective actions in accordance with established policies and procedures.

Qualifications

Minimum Qualifications Required

• High school diploma or G.E.D. required or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.
• Valid Driver’s License.

Education and Experience

• Education and Experience: High school diploma or G.E.D. required or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.
• Certifications/Licenses: Valid Driver’s License.

Knowledge, Skills, and Abilities

• Good decision-making and supervisory skills are needed to ensure tasks and responsibilities are carried out with minimal daily supervision.
• Knowledge of basic mathematics.
• Proficient in computer skills in Microsoft Office software.
• Ability to read, write, and communicate in the English language.

Physical Requirements

• Ability to meet attendance requirements.
• Ability to speak and read English; bilingual skills in Spanish are highly beneficial.
• Work requires the ability to lift, carry, and/or push/pull moderately heavy (50-100 lbs.) materials, supplies, and equipment frequently.
• Heavy mobility; duties are usually performed by combinations of standing, walking, climbing ladders or steps, bending, and reaching.
• Work is performed in various environments, including physical discomforts associated with changes in weather and with noise, dust, dirt, and the like.

About Star Gospel Mission

• Transforming lives through Jesus Christ by compassionately providing resources for people experiencing homelessness, hardships, or addictions.
• Star Gospel Mission is Charleston’s Oldest Independent Faith-Based Charity.
• Our mission is to transform lives through Jesus Christ by compassionately providing resources for people experiencing hardships. Each year, donors and volunteers help us serve hundreds of men facing homelessness, and several hundred Lowcountry families needing assistance with utilities, food, and other urgent household needs.
• Star Gospel Mission has served Charleston and the surrounding area since 1904, and you can help keep the Star shining!