Program Manger

Key Responsibilities

• Direct and manage all operational support functions, including program management, the multi-tier help desk, financial business operations, system maintenance and monitoring, testing, documentation, data management, audit support, and training and change management.
• Serve as the senior point of contact for the client, building relationships with stakeholders across the supported agencies and the program management office.
• Manage performance against service level agreements and government deliverable schedules, and report program status to client leadership.
• Lead risk management, including regular risk reviews and briefings to the client.
• Oversee staffing, including key personnel, workforce planning, and continuity of operations.
• Drive process improvement and audit readiness across financial operations.

Qualifications

• Bachelor's degree in a related field.
• Minimum 10 years of related experience, including program or project management on federal IT and/or financial management efforts.
• Demonstrated experience managing service-level-driven operations, deliverables, and government client relationships.
• Ability to pass a federal background investigation and obtain client site access.

Nice to Have

• Experience with Oracle E-Business Suite or Oracle Federal Financials in a federal shared service environment.
• Familiarity with DHS or other federal financial management programs, ServiceNow-based help desk operations, and federal audit support.
• PMP certification.

Security & Eligibility Requirements

• Ability to obtain and maintain a federal Public Trust (suitability) clearance.
• Must be able to pass a federal background investigation.
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available).

Benefits

• Referral Bonus
• (401k) Matching
• Holidays – Eleven
• Tech Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

Equal Opportunity Employer

• Minority/Female/Veteran/Disability

Contact Information

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

To apply for this job, please follow the provided link.