Program Manager - Wellness Center

About the role

In collaboration with the Wellness Center Director and other team leadership, the Wellness Center Program Manager will oversee the Wellness Center program for adults. The Program Manager will monitor and ensure that the Wellness Center provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will also provide administrative supervision for clinicians and direct practice case managers. The Wellness Center Program Manager will additionally function as an intake coordinator for community members seeking services. Work environment combines field and office settings; regularly required to sit, stand, and bend; occasionally lift or carry up to 35 lbs.; may walk or drive to local sites; work in busy, loud environments; exposure to cold, heat, dust, noise, and odor; may need to bend, stoop, twist, and sit throughout the day.

Responsibilities

• LPS Designated to participate in initiating 5150 involuntary psychiatric holds and takes the lead with crisis management.
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
• If 2 years post‑licensure, participates in the clinical supervision of Master’s level staff that are BBS Registered.
• In collaboration with supervisor, monitor all administrative aspects of the agency’s Department of Mental Health (DMH) contracted OCS program and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Complete required reporting to funders as outlined by contract requirements.
• Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases.
• Provide individual and team supervision, support, and performance evaluations for all assigned staff.
• Collaborate with Quality Assurance to ensure proper staff orientation, training, and audit preparedness for all clinical and mental health contracts.
• Ensure adherence to funding source contract and performance standards.
• Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients.
• Effectively represent