Program Manager (Training and Talent Strategy)
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to decide which sections to include. The posting includes:
- Overview: includes sponsorship statement, description of role: "Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts."
- Responsibilities: a long list of bullet-like sentences (each starting with a verb). Should be turned into
- .
- Qualifications: list of qualifications (some bullet-like). Should be turned into
- .
- Desired Qualifications: also list.
- Hours: "Additional Information Monday - Friday, 8:00AM - 4:30PM Location: ..." This includes schedule and location. The schedule is given: Monday - Friday, 8:00AM - 4:30PM. That is schedule info. So we can include a Schedule section with that info. Also location details: multiple addresses. Could be included in a Location section? Not in allowed headings list but we could put under Overview or maybe as a
. The instructions say we can use headings from the list; we can also have other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but suggests using those. Probably we should stick to those. Location could be placed in Overview or maybe as a
after Overview. Since location is substantive, we should keep it. Could embed in Overview paragraph.
Pay: Not mentioned explicitly. There's a line: "Navy Federal provides much more than a job... highly competitive pay and generous benefits and perks." No specific pay range. So we should NOT create Pay section because no specific pay.
Benefits: Not specific benefits listed, just mention generous benefits. No detail. So we should not create Benefits section.
Schedule: we have Monday - Friday, 8:00AM - 4:30PM. That's specific. So we can create Schedule section.
Also we have "Hours Additional Information" line includes schedule and location. We'll extract schedule.
We need to remove boilerplate: EEO, accommodations, disclaimers, scam warning, Bank Secrecy Act, etc.
Also remove duplicated lines.
We need to preserve all substantive information: overview text, responsibilities list, qualifications list, desired qualifications list, schedule, location (maybe as part of overview). Also maybe include "About Us" paragraph? That's generic marketing fluff; but it's substantive? It's about company culture, awards. Might be considered boilerplate? It's not EEO but it's promotional. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Us" section is not explicitly listed as boilerplate, but it's generic marketing. However it's substantive? It's not about the role. Might be considered filler. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "About Us" is not about the role, but it's still part of posting. However they said prefer a few substantive sections over many thin ones. Including About Us might be a thin section. Could we include it under Overview? Probably not needed. The overview already includes role description. The About Us is separate marketing. Might be considered boilerplate? Not sure. Safer to omit it because it's not directly about the role and could be considered filler. The instruction: "Prefer a few substantive sections over many thin ones." So we can omit About Us.
Thus sections: Overview (maybe as
About the role? Actually they said use for section headings (e.g. About the role, Responsibilities...). Overview could be "About the role". We'll use About the role
for the overview paragraph.
Then Responsibilities: Responsibilities
with - each.
Then Qualifications:
Qualifications
with - .
Then Desired Qualifications: maybe also
Desired Qualifications
with list.
Then Schedule: Schedule
with Monday - Friday, 8:00AM - 4:30PM
.
Location: Could be included in Overview paragraph or as a separate Location
but not in allowed list. Might be okay to add as a after Overview. Since location is substantive, we should keep it. We'll add a
after overview: "Locations: 820 Follin Lane, Vienna, VA 22180; 5510 Heritage Oaks Drive, Pensacola, FL 32526; 141 Security Drive, Winchester, VA 22602; 9999 Willow Creek Road, San Diego, CA 92131."
We need to ensure we don't repeat job title. Not included.
We need to output only HTML fragment, no /, no markdown.
Let's craft.
Overview paragraph: combine the overview sentences: "Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts."
We could also include location after that.
Now responsibilities list: need to extract each bullet. The responsibilities block is a long paragraph with sentences separated by line breaks? Actually it's a paragraph with each sentence starting with a verb. We'll split each sentence into
- . Let's list them:
- Lead the development and execution of WIL's Training and Talent Strategy, creating long term approaches that strengthen workforce capability, leadership effectiveness, succession readiness, and organizational growth.
- Design, implement, and continuously improve WIL University, including learning pathways, career tracks, certification programs, leadership development offerings, and role-based development frameworks that support the diverse functions across WIL.
- Partners with HR, Strategic Workforce Planning, Organizational Development, Change Management, Communications, and WIL leaders to translate enterprise talent initiatives into practical, scalable solutions that meet WIL's unique workforce needs.
- Develop talent strategies that help identify future skill requirements, critical workforce capabilities, career progression opportunities, succession risks, and development priorities across WIL.
- Establish governance, success measures, and continuous improvement processes for WIL training, talent, and workforce development programs, using data, stakeholder feedback, and business priorities to guide investment decisions and program evolution.
- Plan and execute cross-functional programs that contribute to business transformation and operational improvements
- Develop program schedules, track milestones, and coordinate resources to meet defined objectives
- Collaborate with stakeholders to gather requirements and ensure alignment with program goals
- Apply established governance practices, tools, and reporting templates to monitor program progress
- Identify and escalate risks, issues, and dependencies to senior program leaders
- Coordinate with internal teams and external partners to support integrated program delivery
- Prepare program documentation, dashboards, and status updates for stakeholder communication
- Contribute to business case inputs, data analysis, and scenario planning activities
- Ensure adherence to compliance requirements, internal controls, and governance standards
- Participate in continuous improvement and change readiness initiatives within program teams
- Provide guidance to junior team members and contribute to knowledge sharing
- Support the adoption of program management tools and best practices
- Collaborate with enabling functions to ensure program coordination and business readiness
- Participate in cross-functional meetings and contribute to program planning discussions
- May perform other duties as assigned
We need to keep each as
- .
Qualifications list: sentences:
- 2+ years of relevant program management experience, supporting cross-functional programs
- Proficient in coordinating program activities across multiple workstreams, ensuring alignment with timelines, deliverables, and stakeholder expectations
- Knowledge and understanding of program lifecycle phases, governance structures, and the role of program management in strategic execution
- Experience with supporting program leads in milestone tracking, risk identification, and preparation of executive-level reports
- Advanced knowledge of program documentation, issue tracking, and change control processes
- Experience with tools such as Power BI, Smartsheet, or Microsoft Project to support program visibility, reporting, and decision-making
- Working knowledge of stakeholder engagement practices and cross-functional communication strategies
- Basic skill in analyzing program data and synthesizing insights to support leadership decisions
- Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience
Desired Qualifications list:
- Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience
- Professional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification)
- Experience working in a cross-functional business environment
- Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.
Now schedule: Monday - Friday, 8:00AM - 4:30PM.
Now location: we have multiple addresses. We'll combine.
Now ensure we don't include any boilerplate like "Additional Information". We'll just put location paragraph.
Now produce HTML.
Let's craft:
About the role
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts. Locations: 820 Follin Lane, Vienna, VA 22180; 5510 Heritage Oaks Drive, Pensacola, FL 32526; 141 Security Drive, Winchester, VA 22602; 9999 Willow Creek Road, San Diego, CA 92131.
Responsibilities
- Lead the development and execution of WIL's Training and Talent Strategy, creating long term approaches that strengthen workforce capability, leadership effectiveness, succession readiness, and organizational growth.
- Design,
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - Overview: includes sponsorship statement, description of role: "Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts." - Responsibilities: a long list of bullet-like sentences (each starting with a verb). Should be turned into
- .
- Qualifications: list of qualifications (some bullet-like). Should be turned into
- .
- Desired Qualifications: also list.
- Hours: "Additional Information Monday - Friday, 8:00AM - 4:30PM Location: ..." This includes schedule and location. The schedule is given: Monday - Friday, 8:00AM - 4:30PM. That is schedule info. So we can include a Schedule section with that info. Also location details: multiple addresses. Could be included in a Location section? Not in allowed headings list but we could put under Overview or maybe as a
. The instructions say we can use headings from the list; we can also have other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but suggests using those. Probably we should stick to those. Location could be placed in Overview or maybe as a
after Overview. Since location is substantive, we should keep it. Could embed in Overview paragraph. Pay: Not mentioned explicitly. There's a line: "Navy Federal provides much more than a job... highly competitive pay and generous benefits and perks." No specific pay range. So we should NOT create Pay section because no specific pay. Benefits: Not specific benefits listed, just mention generous benefits. No detail. So we should not create Benefits section. Schedule: we have Monday - Friday, 8:00AM - 4:30PM. That's specific. So we can create Schedule section. Also we have "Hours Additional Information" line includes schedule and location. We'll extract schedule. We need to remove boilerplate: EEO, accommodations, disclaimers, scam warning, Bank Secrecy Act, etc. Also remove duplicated lines. We need to preserve all substantive information: overview text, responsibilities list, qualifications list, desired qualifications list, schedule, location (maybe as part of overview). Also maybe include "About Us" paragraph? That's generic marketing fluff; but it's substantive? It's about company culture, awards. Might be considered boilerplate? It's not EEO but it's promotional. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Us" section is not explicitly listed as boilerplate, but it's generic marketing. However it's substantive? It's not about the role. Might be considered filler. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "About Us" is not about the role, but it's still part of posting. However they said prefer a few substantive sections over many thin ones. Including About Us might be a thin section. Could we include it under Overview? Probably not needed. The overview already includes role description. The About Us is separate marketing. Might be considered boilerplate? Not sure. Safer to omit it because it's not directly about the role and could be considered filler. The instruction: "Prefer a few substantive sections over many thin ones." So we can omit About Us. Thus sections: Overview (maybe as
About the role? Actually they said use
for section headings (e.g. About the role, Responsibilities...). Overview could be "About the role". We'll use
About the role
for the overview paragraph. Then Responsibilities:Responsibilities
with- each.
Then Qualifications:
Qualifications
with- .
Then Desired Qualifications: maybe also
Desired Qualifications
with list. Then Schedule:Schedule
withMonday - Friday, 8:00AM - 4:30PM
. Location: Could be included in Overview paragraph or as a separateLocation
but not in allowed list. Might be okay to add as aafter Overview. Since location is substantive, we should keep it. We'll add a
after overview: "Locations: 820 Follin Lane, Vienna, VA 22180; 5510 Heritage Oaks Drive, Pensacola, FL 32526; 141 Security Drive, Winchester, VA 22602; 9999 Willow Creek Road, San Diego, CA 92131." We need to ensure we don't repeat job title. Not included. We need to output only HTML fragment, no /, no markdown. Let's craft. Overview paragraph: combine the overview sentences: "Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts." We could also include location after that. Now responsibilities list: need to extract each bullet. The responsibilities block is a long paragraph with sentences separated by line breaks? Actually it's a paragraph with each sentence starting with a verb. We'll split each sentence into
- . Let's list them: - Lead the development and execution of WIL's Training and Talent Strategy, creating long term approaches that strengthen workforce capability, leadership effectiveness, succession readiness, and organizational growth. - Design, implement, and continuously improve WIL University, including learning pathways, career tracks, certification programs, leadership development offerings, and role-based development frameworks that support the diverse functions across WIL. - Partners with HR, Strategic Workforce Planning, Organizational Development, Change Management, Communications, and WIL leaders to translate enterprise talent initiatives into practical, scalable solutions that meet WIL's unique workforce needs. - Develop talent strategies that help identify future skill requirements, critical workforce capabilities, career progression opportunities, succession risks, and development priorities across WIL. - Establish governance, success measures, and continuous improvement processes for WIL training, talent, and workforce development programs, using data, stakeholder feedback, and business priorities to guide investment decisions and program evolution. - Plan and execute cross-functional programs that contribute to business transformation and operational improvements - Develop program schedules, track milestones, and coordinate resources to meet defined objectives - Collaborate with stakeholders to gather requirements and ensure alignment with program goals - Apply established governance practices, tools, and reporting templates to monitor program progress - Identify and escalate risks, issues, and dependencies to senior program leaders - Coordinate with internal teams and external partners to support integrated program delivery - Prepare program documentation, dashboards, and status updates for stakeholder communication - Contribute to business case inputs, data analysis, and scenario planning activities - Ensure adherence to compliance requirements, internal controls, and governance standards - Participate in continuous improvement and change readiness initiatives within program teams - Provide guidance to junior team members and contribute to knowledge sharing - Support the adoption of program management tools and best practices - Collaborate with enabling functions to ensure program coordination and business readiness - Participate in cross-functional meetings and contribute to program planning discussions - May perform other duties as assigned We need to keep each as
- .
Qualifications list: sentences:
- 2+ years of relevant program management experience, supporting cross-functional programs
- Proficient in coordinating program activities across multiple workstreams, ensuring alignment with timelines, deliverables, and stakeholder expectations
- Knowledge and understanding of program lifecycle phases, governance structures, and the role of program management in strategic execution
- Experience with supporting program leads in milestone tracking, risk identification, and preparation of executive-level reports
- Advanced knowledge of program documentation, issue tracking, and change control processes
- Experience with tools such as Power BI, Smartsheet, or Microsoft Project to support program visibility, reporting, and decision-making
- Working knowledge of stakeholder engagement practices and cross-functional communication strategies
- Basic skill in analyzing program data and synthesizing insights to support leadership decisions
- Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience
Desired Qualifications list:
- Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience
- Professional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification)
- Experience working in a cross-functional business environment
- Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.
Now schedule: Monday - Friday, 8:00AM - 4:30PM.
Now location: we have multiple addresses. We'll combine.
Now ensure we don't include any boilerplate like "Additional Information". We'll just put location paragraph.
Now produce HTML.
Let's craft:
About the role
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts. Locations: 820 Follin Lane, Vienna, VA 22180; 5510 Heritage Oaks Drive, Pensacola, FL 32526; 141 Security Drive, Winchester, VA 22602; 9999 Willow Creek Road, San Diego, CA 92131.
Responsibilities
- Lead the development and execution of WIL's Training and Talent Strategy, creating long term approaches that strengthen workforce capability, leadership effectiveness, succession readiness, and organizational growth.
- Design,
- .
Then Desired Qualifications: maybe also
- each.
Then Qualifications:
- .
- Desired Qualifications: also list.
- Hours: "Additional Information Monday - Friday, 8:00AM - 4:30PM Location: ..." This includes schedule and location. The schedule is given: Monday - Friday, 8:00AM - 4:30PM. That is schedule info. So we can include a Schedule section with that info. Also location details: multiple addresses. Could be included in a Location section? Not in allowed headings list but we could put under Overview or maybe as a