Program Manager Stepping Stones

About the Role

The Program Manager for Stepping Stones is responsible for the day-to-day operational management of the ASAM 3.1 residential program. This role supports recovery maintenance, independence, and community reintegration while ensuring delivery of co-occurring mental health and substance use services.

Responsibilities

• Oversee daily operations of the ASAM 3.1 residential program.
• Ensure program expectations and routines are followed.
• Monitor staffing, coverage, and daily flow.
• Address operational issues impacting stability.
• Ensure SUD services align with ASAM 3.1, including co-occurring care.
• Ensure minimum 5 clinical hours per week per client (up to 10 as needed).
• Monitor client engagement and recovery stability.
• Ensure adherence to ASAM 3.1 requirements.
• Monitor service delivery and recovery-focused programming.
• Ensure consistency in independence and life skills expectations.
• Address deviations and implement corrective actions.
• Coordinate step-down admissions from 3.5.
• Ensure timely intake and placement.
• Support discharge planning and transition.
• Address barriers to program completion.
• Supervise clinical and administrative staff.
• Provide guidance and performance feedback.
• Support onboarding and training.
• Ensure documentation meets standards.
• Monitor service delivery and compliance.
• Address compliance issues and implement corrective actions.

Qualifications

• Bachelor’s degree in psychology, human services, social work, or related field preferred.
• Current CDC I, CDC II, or CDCS certification required.
• Minimum 2 years of residential SUD treatment experience required.
• Minimum 2 years of supervisory experience required.
• Knowledge of ASAM 3.1 and structured programming.

Skills

• Strong leadership, organization, and communication skills.
• Ability to support co-occurring services within scope.

Positions Supervised

• Primary Counselor(s)
• Floor Counselor
• Clinical Associate(s)
• Program Assistant