Program Manager - Retail

About the role

Join a high‑volume project management team supporting retail and commercial improvement projects across a large multisite portfolio. This opportunity is ideal for a highly organized professional who thrives on coordination, delegation, vendor management, and keeping multiple projects moving simultaneously.

Responsibilities

• Manage multiple concurrent projects utilizing formal project planning methodologies.
• Coordinate project execution from initiation through closeout.
• Support estimating, operations, and internal project delivery teams.
• Track budgets, project expenses, and overall financial performance.
• Monitor schedules and ensure project milestones are achieved.
• Coordinate architects, consultants, contractors, subcontractors, and vendors.
• Review project documentation for completeness and accuracy.
• Conduct status meetings and communicate project updates to stakeholders.
• Manage client concerns and maintain strong client relationships.
• Identify project risks and develop mitigation strategies.
• Delegate responsibilities effectively across internal and external resources.
• Maintain quality, budgetary, and safety expectations.
• Review contractor updates and ensure project activities remain on track.
• Prioritize and manage large portfolios of projects simultaneously.
• Provide exceptional customer service to both internal and external stakeholders.

Qualifications

• 2 to 5 years of Project Manager or similar project coordination experience.
• Bachelor’s degree in Construction Management, Civil Engineering, or a related field.
• PMP Certification.
• Retail, restaurant, renovation, rollout, or multisite construction experience.
• Experience with Visio, Adobe, and Smartsheet.
• Knowledge of construction, remodeling, and rollout programs within consumer‑facing environments.

Skills

• Strong organizational, communication, and time‑management skills.
• Expert‑level Microsoft Excel proficiency and strong Microsoft Office Suite knowledge.
• Data management and technology skills.
• Ability to make logical decisions under pressure.
• Customer service and relationship management.
• Project Management, Construction Project Management, Portfolio Management, Program Management, Vendor Management, Client Relations, Account Management, Budget Management, Project Coordination, Construction Operations, Scheduling, Process Improvement, Resource Planning, Stakeholder Management, Multisite Construction, Retail Construction, Renovation Projects.

Compensation & Benefits

• Competitive salary ranging from $81,300 to $101,200 per year.
• Comprehensive health benefits package.
• 15 PTO days to support work‑life balance.
• 401(k) plan with a company contribution.