Program Manager Radiology-Faculty Affairs and Provider Operations

Key Responsibilities

• Credentialing Experience for Providers and Academic Appointments
• Supports the peer review process and conducts analyses
• Manages all out-of-state provider practice limits
• Navigates physician visa needs and manages alternate pathway to board certification applicants with the ABR
• Coordinates with contracted private groups to ensure compliance with VUMC policies and procedures
• Supports practice expansion and ongoing compliance and process improvement initiatives
• Supports the faculty development and promotion processes in coordination with clinical leadership

Technical Capabilities

• Program Management (Intermediate)
• Financial Processes (Intermediate)
• Process Improvement (Intermediate)
• Peer Leadership (Intermediate)
• Networking (Intermediate)
• Quality Management (Intermediate)

Core Accountabilities

• Organizational Impact: Executes job responsibilities with understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
• Problem Solving/Complexity of Work: Analyzes moderately complex problems using technical experience and judgment.
• Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
• Team Interaction: Provides informal guidance and support to team members.

Core Capabilities

• Supporting Colleagues:
  • Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
  • Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
  • Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
• Serving Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

Ensuring High Quality

• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

Managing Resources Effectively

• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stews Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• Makes Data-Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.

Fostering Innovation

• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.