Program Manager – Q4 Holiday Readiness & Operations

Key Responsibilities

• Own the end-to-end project plan for Q4 holiday readiness, including timeline development, milestone tracking, and deliverable management.
• Lead cross-functional coordination across business, operations, and stakeholder teams to ensure program readiness and successful execution.
• Facilitate recurring standups, weekly reviews, and milestone meetings to assess progress, identify risks, and drive accountability.
• Partner with stakeholders to manage dependencies, resolve blockers, and ensure deliverables are completed on schedule.
• Monitor program progress and prepare status reports, risk updates, and executive summaries for leadership.
• Manage daily execution activities during peak season, following up directly with business partners to ensure timely completion of critical actions.
• Drive project launches and readiness initiatives while maintaining strong communication and organizational rigor across multiple workstreams.
• Support seasonal initiatives requiring flexibility during peak periods, including occasional weekend work.

Required Qualifications

• Bachelor’s degree preferred.
• 2–4 years of project or program management experience, ideally within e-commerce, retail, operations, or similarly fast-paced environments.
• Experience leading cross-functional initiatives and coordinating multiple stakeholders simultaneously.
• Strong organizational and project management skills with the ability to manage competing priorities under tight deadlines.
• Excellent communication skills with experience facilitating meetings, driving follow-ups, and escalating issues appropriately.
• Ability to learn quickly, adapt to changing priorities, and perform effectively in high-pressure environments.

Preferred Qualifications

• Experience using project management tools such as Asana or Jira.
• Strong executive presence and ability to communicate with senior stakeholders.
• Positive, energetic, and highly collaborative working style.

Top Skills

• Project and program management experience (2–4 years).
• Ability to learn quickly and operate effectively in fast-paced environments.
• Cross-functional stakeholder management and communication.

Success Profile

Successful candidates are organized, proactive, and highly collaborative professionals who excel at coordinating large-scale initiatives across multiple teams. They are comfortable leading meetings, managing competing priorities, and driving execution during high-visibility, time-sensitive programs. This role offers significant exposure to senior leadership and the opportunity to play a critical role during one of the busiest and most strategic periods of the year.