Program Manager, Public Safety Training and Readiness

Training Program Administration

Design, develop, and implement comprehensive training programs for Public Safety personnel. Oversee system-wide training initiatives, including the Essentials of Aggression Management program. Ensure training programs encompass key areas such as emergency response, fire safety, workplace violence prevention, patient handling, and aggression management. Customize training content to meet the operational needs of various Valley Health entities and evaluate training effectiveness through assessments, feedback, and performance metrics, implementing improvements as needed. Prepare and deliver professional reports to the Director and senior leadership on program status, outcomes, and future training needs, while providing candid, constructive feedback on training effectiveness and workforce readiness.

Aggression Management Program Oversight

Manage the implementation and ongoing administration of the Gracie Medical Defense (aggression management) program. Select, train, and evaluate program instructors. Develop and maintain system-wide training schedules for all Valley Health staff. Track participation, certifications, and program outcomes to ensure compliance and effectiveness. Provide instruction and support training delivery as needed.

Training Coordination for Valley Health Departments

Cook up training initiatives beyond Public Safety, including active shooter drills and aggressive patient response scenarios. Conduct security assessments for urgent care centers, medical offices, and other facilities. Provide and assist with implementation of security recommendations in partnership with operational leaders.

Equipment and Resource Management (Quartermaster)

Maintain inventory of all Public Safety equipment and training-related supplies. Issue, replace, and recover equipment for Public Safety personnel. Coordinate ordering of equipment and supplies as directed. Anticipate and plan for future equipment and training resource needs.

Operational Support

Collaborate with hospital leadership to identify training needs and develop targeted training plans. Assist with in-service training and support ongoing education initiatives for Public Safety personnel. Provide uniformed Public Safety services on an as-needed basis to support departmental operations.

Certification and Compliance Support

Support administration of training certifications and recertifications for Public Safety personnel, serving as a back-up when necessary. Assist as needed in ensuring staff maintain current certifications, including ASP baton, OC foam, handcuffing, Taser, and aggression management. Support maintenance of instructor-level certifications, as needed, to assist with internal training delivery. Assist as needed with maintaining accurate training records and supporting compliance with regulatory and organizational standards.

Education

A high school diploma or equivalent required. Bachelor’s degree in Criminal Justice, Public Safety, Emergency Management, or related field preferred. Experience: Minimum of 3–5 years of experience in Public Safety, Security, Law Enforcement, or related field required. Previous experience in training, instruction, or program coordination strongly preferred. Healthcare or Hospital Public Safety Experience Preferred.

Qualifications

Knowledge of Public Safety practices, emergency response, and workplace violence prevention. Working knowledge of hospital safety, fire safety, and regulatory requirements preferred. Strong instructional, presentation, and facilitation skills. Ability to develop training materials and evaluate program effectiveness. Strong organizational and recordkeeping skills with attention to detail. Ability to collaborate effectively with leadership and interdisciplinary teams. Proficiency in Microsoft Office and training tracking systems.

Benefits

In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retail Savings Match
• An Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
• Several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.