Program Manager - Program Management (Portfolio/PMO)

About the role

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Responsibilities

• Responsible for the development of the defined programs strategic business case - covering all projects or programs within execution and delivery scope.
• Responsible for the definition and the fulfillment of benefits, objectives, and the realization of success criteria - aligned to the approved strategic business case.
• Responsible for gathering and recording of the execution and delivery scope requirements - documented in an overall program charter or execution plan.
• Responsible for defining the program RACI inclusive of function and organizational roles and responsibilities.
• Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle.
• Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
• Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
• Responsible for implementing an information management system integrated with execution processes and procedures developed to provide a 'single source of truth'.
• Responsible for the analysis, prioritization, and control of projects and programs in line with the strategic objectives and team and organizations capacity to deliver.
• Responsible for the management of resource planning and resource forecasting aligned to the strategic business case or capital investment plan.
• Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
• Responsible for managing the program and portfolio master schedule that is driven by data at a project or program level.
• Responsible for the assessment of impact or potential impact