Program Manager Practice Leader
CHA Consulting, Inc. · Albany, NY · 2 wk ago
Information Technology$200k–$220k/yrFull-time
What You'll Do
- Lead and inspire a high-performing Owner’s Representation & Project Management team, maintaining strong awareness of morale, engagement, and talent retention
- Develop and execute a Business Practice-specific growth strategy, positioning the practice as a trusted advisor and industry leader in owner-focused program delivery
- Ensure consistent delivery of high-quality projects and services, overseeing project management standards, quality assurance, and client satisfaction
- Provide full P&L oversight, establishing financial targets, preparing annual budgets, and actively managing performance against key operational and financial metrics
- Strengthen project management excellence across the practice, guiding teams in scope, schedule, cost control, risk management, and delivery consistency
- Align staffing and resource plans with backlog and workload projections to support effective execution and optimal utilization
- Champion collaboration across business practices and markets to improve efficiency, share expertise, and support enterprise-wide success
- Contribute to client program management, including coordinating multiple projects and strategic initiatives as well as managing program documentation, standards, and reporting tools
- Support business development and market growth efforts, including proposals, interviews, client engagement, and pursuit strategy development
What You Bring
- Bachelor’s degree required, Master’s degree preferred; or equivalent combination of education and professional experience
- Minimum of 10 years of progressive industry experience required
- Strong strategic mindset with the ability to position the practice for growth and delivery excellence
- Deep understanding of Business Practice operations, future service opportunities, and market needs
- Demonstrated financial management experience with solid P&L comprehension
- Persuasive, articulate communicator—effective one on one, in teams, and with large groups
- High energy, results-oriented leader with the ability to influence across all levels of the organization
- Strong ability to manage confidential information, resolve issues quickly, and drive initiatives to completion
- Pioneering relationship builder skilled in motivating teams and fostering cross-organizational collaboration
Why You'll Love It
- Lead high-profile programs side-by-side with owners, influencing decisions and guiding delivery from early planning through successful execution
- Play a defining role in shaping the growth and direction of a dynamic practice built on trust, performance, and long-term client partnerships
- Collaborate with multidisciplinary teams to deliver integrated solutions that bring together technical excellence and client-focused outcomes across diverse markets
Culture/EEO Statement
At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways – always searching, never settling – to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible. We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination.