Program Manager Patient Safety Clinical Risk

Responsibilities

• Program oversight
• Data analysis
• Plan implementation
• Local systems and processes coordination
• Improves safety culture through measurable improvements
• Identify trends and opportunities for aggregate analysis of reported safety concerns
• Offer recommendations to dyad leader and safety committees
• Promote event reporting and learning from system defects to reduce risk
• Implement policies, procedures, and protocols related to patient safety and clinical risk activities
• Develop and manage education programs on safety culture and reporting
• Review and manage reported safety event files
• Investigate, develop, and facilitate root cause analysis
• Provide consultation on crisis situations
• Support physicians in disclosing unanticipated outcomes
• Collaborate with clinical leadership to minimize harm events
• Serve as subsidiary Patient Safety Officer in absence of director or manager
• Monitor adherence to safety standards
• Participate and present at relevant meetings and committees
• Represent department at committees while maintaining confidentiality

Requirements

• Bachelor’s degree
• Two years of healthcare experience
• Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Risk Management (CPHRM), or Certified Professional in Healthcare Quality (CPHQ) or equivalent patient safety training/certification
• If not certified, must obtain within 2 years (full-time) or 3 years (part-time) from date of hire
• Bachelor’s degree in clinical or healthcare focus preferred
• Three years of healthcare experience, specifically in patient safety and/or healthcare risk management preferred