Program Manager, Operations Avivo Village

About the role

A brand-new Avivo Village location in St. Cloud, opening its doors for the first time
A proven, well-established shelter model, informed by years of experience in Minneapolis
Meaningful leadership presence during program launch, staffing, and operational start-up
A 32-hour work week with full-time benefits, supporting sustainable and effective leadership

Key Responsibilities

• Lead staff in delivering low-barrier, trauma-informed, wellness and safety focused shelter services
• Support consistent implementation of the Avivo Village program model within a new location
• Provide hands-on, visible leadership during program launch and ongoing operations
• Serve as supervisor, coach, and developer of frontline staff across shifts
• Respond to urgent situations and support staff through crisis response
• Establish strong communication practices, staffing rhythms, and operational consistency
• Build and maintain collaborative relationships with local partners, funders, and stakeholders

Qualifications

• Required Qualifications: Associate degree in a human services or related field, with a minimum of three (3) years of experience providing direct services in shelter operations, behavioral health, or community-based settings. Alternatively, a bachelor’s degree in a human services or related field with a minimum of two (2) years of direct service experience and at least two (2) years of supervisory experience.
• Preferred Qualifications: Experience working in adult emergency shelters or residential programs, behavioral health, community mental health, or crisis-response settings, operational leadership experience, familiarity with electronic health records or documentation systems, and lived experience related to homelessness, recovery, or substance use.

What We Offer

• Medical Health Plan
• Health Savings Account (HSA)
• Nice Healthcare (chat, video visits, and in-home primary care)
• Dental Plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long-Term Disability
• Option to purchase Critical Illness, Accident Insurance, and Short-Term Disability
• 401(k) Plan
• 10 paid holidays & generous PTO
• Full-time benefits with a reduced work week—because sustainable leadership matters.

Schedule & Work Expectations

• This position is a 32-hour per week role (Wednesday - Saturday) with full-time benefits.
• Typical Work Expectations Include Regular schedule of Wednesday - Saturday with primarily daytime hours, with some evening hours.
• Occasional overnight shifts based on program needs.
• Participation in a shared on-call rotation, distributed among shelter leadership for designated periods during the month.

How To Apply

Submit your application and cover letter online through Avivo’s Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications are encouraged as interviews are rolling.