Program Manager - Onsite Dresser/Osceola WI

Description

OVERVIEW

Cadrex is searching for a Program Manager to work directly with our largest and most sophisticated customer relationships and service programs across multiple verticals. The Program Manager will drive the customer’s enterprise solution development and implementations. This position also requires leading customer teams to drive customer satisfaction, continuous improvement, and life of the program financial performance by managing customer programs, contracts, and business relationships. This role will partner with customers to understand their priorities and objectives and lead a multi-disciplined delivery team from design, implement, and scale the solutions to drive value for the customer across the intersection of people, process, and technology. Work at multiple levels with the customer, including leading and directing other Project Managers and consulting teams and collaborating with Sales, Finance, Engineering, and Systems Integrator Partners.

Key Responsibilities

• Ensuring successful customer outcomes based on program-defined objectives.
• Accountable for successfully executing services programs, acting as a single point of accountability for the customer and building relationships with key customer stakeholders and sponsors.
• Leads all aspects of program delivery process with key contributors to scope and prepare change requests, including tasks, project artifacts, project phase gates, resources, and estimated costs.
• Provides leadership across the Program.
• Sets objectives and goals and provides direction to the program and project teams in areas of customer concerns, potential changes in scope and risk assessment.
• Fosters the implementation of program management processes across the business.
• Manages effective customer communications. Provides overall Program interface with the customer. Improves organization responsiveness to customer requirements. Communicate and manage customer expectations and contractual commitments internal to the business.
• Achieve customer satisfaction through the successful delivery of a defined program scope and the successful realization of key business objectives and metrics.
• Maintains Focus KPI metrics for program including, quality, technical performance, and delivery through all assigned product lifecycle phases.
• Effectively lead customer teams to define project risks, and pro-actively identify risk mitigation actions. Coordinates all risks and requirements of the program into a completely integrated entity.
• Manages and drives the Quarterly Business Review (QBR) process with assigned customer account.
• Lead regular communication with both the customer and internal teams and tie back our execution to customer expectations.

Requirements

• PREFERRED QUALIFICATIONS: 7+ years of Project Management experience or a combination of 6 years Project Management and Project Engineering experience with technical product development projects; 4+ years of phase gate development and integrated master scheduling (IMS) experience; Candidates must be legally authorized to work in the United States without company sponsorship now or in the future.
• EDUCATION: Bachelor’s degree.

Work Environment

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high places, fumes or airborne particles and toxic or caustic chemicals. The employee is frequently exposed to vibration.
• The noise level in the work environment is usually moderate and may require hearing protection in specific locations.

About Us

CADREX Manufacturing Solutions is a leading provider of complex sheet metal and machined production parts, assemblies, and weldments for a variety of end markets, including electrical transmission and distribution, warehouse automation, technology, aerospace & defense, medical, food, and industrials. With locations in Colorado, Pennsylvania, Illinois, Washington, Wisconsin, Minnesota, Michigan, Indiana, Massachusetts, Oklahoma, and Monterrey Mexico, CADREX offers numerous in-house manufacturing capabilities, including laser cutting, sheet metal fabrication, complex assembly, CNC punching, CNC machining, forming, robotic welding, stamping, fastener insertion, and tool and die manufacturing, to effectively serve customers with lights-out manufacturing capabilities for mid- to high-volume production.

Cadrex’s Core Values

• Safety first, rising to the challenge, collaboration, accountability, and doing the right thing.

Salary Description

$127,000-$160,000 Yearly