Program Manager - Office of Emergency Management

Stanford Health Care is seeking an OEM Program Manager with deep expertise in adaptive business continuity, risk management, and hazard vulnerability analysis (HVA)—someone who understands how risk intelligence drives operational resilience in a complex healthcare environment. This role is critical to ensuring the organization can anticipate disruption, sustain essential functions, and recover rapidly, using data-driven risk insights to guide continuity and emergency management strategies.

About the Role

In healthcare, risk management and business continuity are inseparable from patient safety. This role ensures Stanford Health Care can anticipate threats, adapt to disruption, and sustain critical services—whether facing natural hazards, infrastructure failures, cyber incidents, or emerging risks.

The Facilities Services division enhances health through leadership, collaboration, and innovation. The Facilities Infrastructure & Safety (FIS) business unit ensures the safety, security, and operational integrity of Stanford Health Care facilities while managing disaster preparedness and complex building systems. The Office of Emergency Management (OEM) creates organization-wide emergency procedures, develops hazard-specific incident response guides, and engages departments in continuity planning for disasters.

Responsibilities

• Lead and mature Stanford Health Care’s adaptive Business Continuity and COOP programs, ensuring continuity strategies are risk-informed and operationally viable.
• Facilitate and manage Hazard Vulnerability Analyses (HVAs) and other risk assessments to identify threats, vulnerabilities, and operational impacts across the enterprise.
• Translate risk and HVA findings into prioritized continuity strategies, mitigation actions, and recovery objectives.
• Conduct and facilitate Business Impact Analyses (BIAs) that reflect real dependencies across clinical operations, IT, facilities, supply chain, and workforce.
• Configure, manage, and leverage business continuity and incident management software platforms to maintain plans, track risk, support situational awareness, and inform decision-making.
• Integrate risk management, continuity planning, emergency response, and recovery into a cohesive operational framework.
• Design and lead exercises, drills, and after-action reviews that test risk assumptions and continuity strategies, driving measurable improvement.
• Support executive leadership during incidents with clear assessments of risk exposure, continuity options, and recovery priorities.
• Develop training and tools that build organizational risk awareness and continuity ownership across departments.
• Assist in the planning, coordination, and execution of emergency drills and full-scale or functional emergency exercises.
• Translate lengthy text documents into clear, concise emergency response algorithms for training and response of hospital and clinic staff.
• Provide project management support and help lead components of the emergency management governance structure, including response, function, and hazard-specific subcommittees and workgroups.
• Develop and present reports to leadership.
• Interpret, mark up, and leverage maps of facilities (e.g., floorplans) and regional hazard maps to inform site-specific emergency response plans for hospitals as well as offsite clinics and business occupancies.
• Investigate, research, and make recommendations based on emergency management best practices and lessons learned from recent incidents.
• Design, develop, coordinate, and conduct hospital-wide and site-specific training in emergency management, response, and recovery for all levels of personnel.
• Design and produce online and printed resources to train staff for their emergency response roles. Manage distribution and audit compliance of current documents.
• Guide and coordinate department leaders’ development of department-specific continuity of operations plans to minimize disruption and ensure continued safe, quality patient care in a disaster or major emergency.
• Collaborate with fellow OEM team members and colleagues to execute all phases of exercise/event/incident management including organization, setup, participation, and debriefing/issue resolution.
• Write policies, procedures, plans, and QI reports for the emergency management program/plan to ensure regulatory compliance.
• Analyze and manage data for the emergency management program to be used in reports and analysis of program efforts.
• Participate in on-call rotation duties for the Office of Emergency Management.

Requirements

• Bachelor’s degree from an accredited college or university (required).
• Completion of FEMA Independent Study Courses (within 30 days of employment):
  • IS-100. Introduction to the Incident Command System, ICS 100
  • IS-200. Basic Incident Command System for Initial Response, ICS-200
  • IS-700. An Introduction to the National Incident Management System
• Three (3) years of progressively responsible and directly related work experience (required).
• Relevant experience in lieu of degree may be considered and is in addition to the experience requirements for this position (required).
• CBCP certification (preferred) or commitment to obtaining CBCP within the first 90 days of hire.
• Hands-on experience with business continuity, risk, and incident management platforms, such as Everbridge, Veoci, or comparable enterprise continuity or fusion-center-style systems.

Skills

• Skilled in designing recovery strategies to enable departments, medical clinic buildings, and support centers to reduce vulnerabilities to natural and man-made disasters while increasing their ability to fully recover functionality following a disaster.
• Skilled in writing Business Continuity Plans that incorporate data analysis and recovery strategies.
• Knowledge of testing business continuity plans and processes.
• Skilled in maintaining Business Continuity Plans and providing education to local management, department administrators, and line staff on plan content, usage, and review.
• Skilled in managing Business Continuity Systems and technology.
• Skilled in managing Mass Notification Systems.
• Ability and knowledge of conducting Business Impact Analysis.
• Skilled in managing complex databases and Excel spreadsheets; advanced skillset in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to be available to report for duty on a 24-hour basis when needed.
• Understands enterprise risk management concepts and how to apply them within healthcare emergency management, business continuity, and recovery planning.
• Leads or supports Hazard Vulnerability Analyses (HVAs) and translates results into actionable continuity, mitigation, and preparedness initiatives.
• Can clearly articulate risk, impact, and tradeoffs to leadership during planning, exercises, and live incidents.
• Thinks like a continuity and risk consultant and delivers like a program manager—able to design, implement, and sustain enterprise programs.

Pay

Generally starting at $62.75 - $83.16 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.