Program Manager, OEM (Original Equipment Manufacturer) Programs

Responsibilities

• Serve as the primary point of contact for all OEM equipment program needs.
• Act as the subject matter expert for all existing and new approved equipment items.
• Develop, maintain, and support OEM Approved Equipment Programs to ensure alignment with OEM standards and business goals.
• Identify and present innovative equipment solutions that enhance dealership productivity and end-customer value.
• Maintain and update approved equipment lists across databases and web platforms.
• Resolve or escalate program-related issues in a timely and professional manner.

Qualifications

• Bachelor’s degree in business, engineering or a related field.
• Previous OEM service experience or dealership service operation experience and/or knowledge of the service equipment industry is required.
• 5+ years related work experience in account management, program management and project management.
• Working knowledge of Microsoft Windows, Word, Excel, PowerPoint and Project (or similar application); ability to utilize the higher functions of Excel such as pivot tables and macros.
• Exceptional written and verbal communication skills.
• Ability to present to senior management of Snap-on and customer; communicate with suppliers and different levels within the corporate customer.
• Organize complex projects and work within a deadline driven environment.
• High energy level, capability in partnering with customers, results oriented, and ability to handle unstructured or unexpected situations.
• Demonstrated ability to be proactive and lead cross-functional teams.
• Willingness to travel 5-10% for trade shows, conferences, and dealership visits.

Pay

$90,000 - $120,000