Program Manager - Not Remote Position

About the role

This position is accountable for overseeing the overall management of a region including operations of mobile clinic(s) in designated areas including: Operations Management including financial oversight of operation; Patient Care Coordination, Patient Satisfaction and Clinical Outcomes; People Management; and Regulatory Compliance and Risk Management.

Responsibilities

• We are looking for a Program Manager (PM) for our Sarasota, Florida region. This position oversees the regional staff which could include office admin and clinical staff.
• The PM will be a leader to this staff and strategically leverage their talents to smoothly maintain and run a program to support students throughout urban, suburban, and rural underserved communities within the region.
• In addition, the PM will be the point of contact for our community and school partners ensuring the required support documentation and system data materials are managed in an efficient and timely manner.
• This is a wonderful opportunity for someone that loves a challenge and who would be eager to be the face of a very successful, scaling program while building community and brand partnerships.

Essential Functions

• The PM is responsible for the day-to-day operations of VTL’s mobile vision clinics within their region including but not limited to: Efficient use of the mobile clinic via accurate schedules for exams, clear logistical information for clinic staff and school contacts, and consistent communication of expected patients served on a daily basis;
• Professional attitude and delivery of high-quality medical care to every patient, partner, parent and visitor;
• Development/maintenance of major on-the-ground relationships with key local stakeholders, including schools and districts, community organizations, and philanthropic funders, critical to the long-term viability of the program.

CORE RESPONSIBILITIES

• Ensure accurate data entry and record keeping, within the organization’s EHR (SPARTA), related to patient and procedure reports, in an effort to ensure ethical, accurate, and timely submission of public reimbursement charges for delivery of service
• Build positive organizational culture through verbal/written performance feedback, helping to troubleshoot problems as they arise, assisting staff in learning to problem solve, and through effective communication with key personnel and VTL leadership
• Collaborate with the Development Team and Director of Operations and assist in providing data, operational plans and other important information related to development and grant requirements.

Qualifications

• A strong leader with experience overseeing multiple staff in a fast-paced environment
• A multi-tasker with the ability to prioritize tasks and organize responsibilities to manage various projects
• A self-motivated, positive individual with a can-do attitude, excellent judgement, and the ability to work with uncertainty
• A problem solver with a keen understanding of how logistical decisions impact others
• A data analyzer comfortable compiling large data sets and the technology (such as Excel) required to compile and manipulate data, weighing multiple factors, balancing qualitative and quantitative information to make sound recommendations / produce robust solutions
• A strong communicator, both written and verbal, with staff and community partners
• You live in or are willing to relocate to Sarasota, Florida

Education

• Bachelor’s Degree

Experience

• Background in nonprofit, education, or related fields
• Experience in logistics and project management
• Prior budget management responsibilities
• Public speaking experience
• Fundraising and grant writing experience

Knowledge, Skills, Abilities

• Computer/IT literacy and comfort with Microsoft Office Suite, email, spreadsheets, databases, and web-based software
• Ability to communicate well with staff and constituents, both written and verbal
• Basic understanding of budgets, planning and data analysis
• Strong leadership and project management skills working with a multi-person team
• Positive, can-do attitude and ability to work and make sound decisions under uncertainty
• Valid driver's license required, with a good driving record and familiarity with phone GPS

Values Statement

Vision To Learn is committed to promoting diversity, equity and inclusion by striving to embrace, recognize and cultivate differences and honor the strengths and contributions of all employees. VTL welcomes applicants who bring a variety of perspectives, experiences, and competencies. People of color, women, people with disabilities, and LGBTQIA+ persons are strongly encouraged to apply. VTL is an equal opportunity employer and does not discriminate based on race, creed, color, religion, ethnicity, national origin, party or political affiliation, sex, sexual orientation or gender identity, age, disability, veteran status, marital status, or any illegal or prohibited factor.