Program Manager-Mental Health Homeless Outreach Program
Pacific Clinics · Santa Fe Springs, CA · 1 mo ago
Project Management$72k–$88k/yrFull-time
We need to output HTML fragment with headings for sections: About the role? Not present. Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content.
From posting:
- Compensation: initial compensation range $71,760 - $88,256 per year; possible additional compensation bilingual differentials up to 7.5% or $80/month.
- Benefits: Benefits eligibility starts day ONE; robust benefits package includes medical, dental, vision, see benefits page; 401K employer match up to 4%; Competitive Time Off Plans; Must meet eligibility requirements based on employment status; Must meet eligibility requirements (duplicate). So we have benefits content.
- Pay: we have compensation range; also possible additional compensation. So Pay section.
- Schedule: not mentioned. So no Schedule.
- Responsibilities: many bullet points.
- Qualifications: includes education/experience combos.
- Skills: maybe "Job Competencies" section includes competencies; could be considered Skills. The posting has "Job Competencies" list: Proven experience in business and operations management; Clinical knowledge, acumen and strong understanding of mental health disorders; Demonstrated leadership in a clinical environment; Strong customer focus with ability to maintain customer relationships; Ability to lead team performance. That's skills.
- Physical Requirements: maybe not a standard heading; but we could include under Qualifications? Not required. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include Physical Requirements under maybe "Requirements"? But we have Qualifications already. Physical Requirements could be considered part of Qualifications? Might be better to include as a separate section? Not in list. Probably we should not create a heading not in list. Could fold into Qualifications or Requirements. Since we have Qualifications, we can include physical requirements there as part of qualifications? But they are not qualifications per se. However we can include them under "Requirements" heading. The list includes Requirements as a possible heading. So we can create a Requirements section that includes physical requirements and maybe other requirements like driving required, background check, TB exam, etc. Also "Will not have unsupervised contact with children." etc.
Thus sections: Responsibilities, Qualifications, Skills (Job Competencies), Benefits, Pay, Requirements.
We must not repeat job title. No Job ID.
We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, equal opportunity, etc. Remove those lines.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
. Must keep all content.
Let's copy responsibilities paragraph:
"Acts as the primary liaison for referrals regard and is available for timely communication regarding referrals and care coordination needed.Ensures effective, quality, outreach and linkage services are delivered for program participants.Provides intensive case management, therapeutic interventions, and complex care coordination to program participants.Leverages the community's existing mental health, substance use disorder and housing resources and ensures access and continuity of care for identified vulnerable individuals.Establishes productive partnerships with law enforcement, healthcare entities, housing programs, treatment centers, and community social services providers.Coordinates regular meetings with stakeholders and community providers.Ensures consistent implementation of program philosophy, objectives, standards, policies, procedures, and practices.Collaborates with licensed staff to provide effective crisis and risk prevention and management, as necessary. Provides 24/7 availability, as needed.Culturally responsive to internal and external customers and ensures customer voice.Works in collaboration with the cities assigned to ensure the seamless management of referrals.Oversees and approves financial expenditures within assigned fiscal authority to ensure good stewardship and management within budgeted parameters.Manages day-to-day operations and ensures compliance with all policy and procedures including adherence to all licensing and regulatory standards.Responsible for managing operations metrics at appropriate frequency to effectively manage the program, staffing pattern, and clinical needs.Responsible for developing plan to increase referral volume as needed.Participates in staff development: As necessary, hires, trains, and manages overall performance of direct service staff, as assigned.Provides direct supervision, coaching and mentoring to direct service staff, as assigned.Provides administrative and documentation training to direct service and support staff to ensure quality assurance to meet both agency and payer standards.Leads and manages change.Proactively identifies potential conflicts and facilitates resolution.Ensures effective coordination of services for participants with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers.Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to program requirements.Ensures necessary referrals are made in support of the program participants' needs.Provides outreach to the community regarding managed care and behavioral health.Ensures clinical documentation and quality assurance meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement, as necessary.Analyzes and integrates the use of outcome data to improve service delivery within assigned team.Ensures and monitors satisfaction and defined outcome achievement for health plan members.Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs.Performs other responsibilities, as assigned, to support specific department/business needs."
We need to split into sensible items. Could keep each sentence as . Ensure punctuation.
Now Qualifications: The text:
"A combination of education/experience equivalent to any of the below: Master's Degree in Social Work, Marriage and Family Counseling, Psychology, Public Health, Nursing, or related field.Bachelor's Degree in social services field plus Two (2) years of experience in social, housing, or mental health or social services delivery.Six (6) years of experience in social, housing, or mental health or social services delivery.Two (2) years of outreach experience with people experiencing homelessness.Two (2) years of experience working with people with mental health disorders."
We need to preserve each bullet.
Skills (Job Competencies):
"Proven experience in business and operations managementClinical knowledge, acumen and strong understanding of mental health disordersDemonstrated leadership in a clinical environmentStrong customer focus with the ability to maintain customer relationshipsAbility to lead team performance"
Note missing punctuation; we keep as is.
Benefits:
"We Offer Benefits Eligibility starts on day ONE We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE.401K Employer Match up to 4% Competitive Time Off Plans Must meet eligibility requirements based on employment status Must meet eligibility requirements"
We need to preserve but remove duplicated "Must meet eligibility requirements". There's duplicate line; we should keep only one instance? Instruction: "Remove duplicated lines". So we should keep only one.
Also "See our Benefits Page HERE." maybe keep as is.
Pay:
"Compensation We Offer The initial compensation for this position ranges from $71,760 - $88,256 per year; depending on experience, location, and internal equity considerations. Possible Additional Compensation Possible Bilingual Differentials: Up to 7.5% for qualifying direct-service roles; up to $80.00/month flat fee for qualifying non-direct service roles."
Also later "Pay Range $71,760.00 - $88,256.00". We'll combine.
We need to preserve all details: initial compensation range, possible additional compensation bilingual differentials.
Requirements: includes Physical Requirements, Driving Required, Will not have unsupervised contact with children, Requires full background check and TB Exam.
Also maybe "Reasonable accommodations may be made..." but that's boilerplate? It's about accommodations for disabilities; might be considered EEO? It's not exactly EEO but it's about reasonable accommodations; could be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The reasonable accommodations statement might be considered EEO? It's about disability accommodation; could be considered EEO. Safer to remove? But it's substantive about accommodations. However it's a standard statement; might be considered boilerplate. I'd remove it to be safe.
Also "We are an Equal Opportunity Employer..." remove.
Thus Requirements section will contain:
Physical Requirements bullet list? We'll convert each sentence to .
Physical Requirements text:
"The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Driving Required Will not have unsupervised contact with children. Requires full background check and TB Exam."
We need to remove the reasonable accommodations sentence (maybe). Also remove "The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job." That's generic; maybe keep? It's descriptive but not specific requirement. Might be considered boilerplate. Safer to keep only specific requirements: use hands, reach, taste/smell; vision abilities; driving required; no unsupervised contact with children; full background check; TB Exam.
We'll keep those as list items.
Now produce HTML.
We'll need to ensure proper escaping of any special characters like &, but none.
Let's craft.
We'll start with Responsibilities then