Program Manager, Membership & Engagement — Latin America

About the role

The organization operates within the membership and engagement sector, focusing on expanding and supporting professional and student communities. It addresses challenges related to regional presence, member acquisition, retention, and engagement across Latin America. The organization works to strengthen connections among international chapters, academic institutions, and industry partners to enhance member value and participation.

The PROGRAM MANAGER, MEMBERSHIP & ENGAGEMENT — LATIN AMERICA is responsible for executing regional strategies to grow membership and engagement in key Latin American countries including Brazil, Mexico, Argentina, Colombia, and Chile. This role contributes market insights, supports member acquisition and retention efforts, and fosters collaboration among chapters, faculty advisors, and external partners. The position plays a critical role in expanding the organization's reach and delivering meaningful experiences to members.

Responsibilities

• Execute regional market development strategy.
• Research member needs and local market dynamics to inform priorities.
• Identify growth opportunities through academic and industry partnerships.
• Contribute to localized engagement plans aligned with global goals.
• Implement initiatives to increase membership and support retention.
• Collaborate with marketing and product teams to localize messaging.
• Maintain relationships with international and student chapters.
• Support chapter activation, sustainability, and growth.
• Facilitate transitions of student members to professional engagement.
• Engage faculty advisors and institutions to sustain membership.
• Lead or support regional events and partner activities.
• Coordinate event logistics and represent the organization as needed.
• Provide insights from market feedback and program performance.
• Build relationships with universities, research institutions, and industry partners.
• Identify and onboard new partners aligned with growth goals.
• Serve as a regional contact for stakeholders and collaborators.

Requirements

• Bachelor’s degree.
• 5–8 years of experience in program management, membership organizations, or international market engagement.
• Proficiency in Spanish.
• Experience in membership growth, engagement, or retention initiatives.
• Strong execution skills and ability to translate strategy into actions.
• Ability to manage multiple priorities across countries and stakeholders independently.
• Strong interpersonal and relationship management skills across diverse cultures.
• Experience with performance metrics tracking and data-informed decision making.

Qualifications

• Experience with Latin American markets, especially Brazil and Mexico.
• Portuguese proficiency.
• Advanced degree.
• Background in scientific, academic, nonprofit, or professional membership organizations.

Pay

Pay Rate: $65K - $75K