Program Manager, Medicaid Systems

About The Role

As a Program Manager, you will provide overall leadership and management for a large-scale Medicaid technology program, serving as the chief liaison to the client for design, development, implementation, Certification, maintenance, and modification activities. In this highly visible leadership role, you will oversee Project Managers, coordinate cross-functional teams, and collaborate with Medicaid Enterprise System (MES) Module Contractors to ensure seamless integration of services across the program. Working closely with client stakeholders and internal teams, you will support the successful execution of client plans, procedures, and protocol guides while ensuring compliance with State and Federal requirements. You will oversee program execution, contract administration, resource management, and Certification activities to ensure all phases of the program remain on schedule throughout Design, Development, and Implementation (DDI) and Certification.

Responsibilities

• Provide management of the project and Project Managers to ensure successful program execution.
• Serve as the chief liaison to the client for design, development, implementation, Certification, maintenance, and modification activities.
• Collaborate with Medicaid Enterprise System (MES) Module Contractors to ensure seamless integration of services.
• Support Project Managers in the effective and efficient execution of client plans, procedures, and protocol guides.
• Serve as the point of contact for the contract, including deliverables, risks, issues, decisions, and action items during Design, Development, and Implementation (DDI) and Certification.
• Coordinate project scope and management activities during DDI and Certification.
• Coordinate project scheduling and the provision of resources during DDI and Certification.
• Prepare and deliver regular status reports during DDI and Certification.
• Manage contract administration activities, including coordination of contractual deliverables and basic invoicing requirements.
• Prepare formal communications and correspondence with the client during DDI and Certification.
• Manage contract resources, including onboarding, training, and staff assignments during DDI and Certification.
• Ensure all program phases remain on schedule during DDI and Certification.
• Ensure compliance with all State and Federal requirements.
• Ensure the program follows client plans, processes, procedures, and protocol guides.
• Support PMO audits and participate in Change Advisory Board (CAB) meetings.
• Serve as key personnel throughout the life of the contract.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or an equivalent combination of education and experience.
• Minimum of eight (8) years of experience managing multi-supplier projects or similarly complex integration efforts.
• Minimum of four (4) years of experience supporting the Medicaid Enterprise Certification Toolkit, Outcomes-Based Certification, Streamlined Modular Certification, or other Certification efforts.
• Working knowledge of the Medicaid Transformation Initiative, Medicaid Information Technology Architecture (MITA) 3.0, and the CMS Seven Standards and Conditions.
• Project Management Professional (PMP) certification or equivalent project management certification required.

Working Conditions

Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Benefits

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Pay

The estimated salary for this role is $120,000-$150,000.