Program Manager, Leaves & Accommodations
About the role
About Our Client: The organization operates in the healthcare sector, serving vulnerable senior populations. It addresses the challenge of providing comprehensive and compassionate care to seniors by focusing on participant-centered values and supporting its workforce through robust human resource programs. The organization is experiencing growth and manages a multi-state workforce, emphasizing compliance and employee experience.
About the Opportunity: The Program Manager, Leaves & Accommodations leads the strategy and administration of the organization's leave of absence and accommodation programs. This role is responsible for ensuring compliance, operational efficiency, and a supportive employee experience across these programs. The position serves as the subject matter expert on leave management, drives enterprise-wide initiatives, and collaborates with multiple departments and external vendors to enhance program effectiveness.
Responsibilities
- Lead and manage leave of absence programs including FMLA, ADA, parental leave, personal leave, workers’ compensation coordination, paid family leave, and accommodations.
- Develop and implement long-term leave management strategies focused on compliance, efficiency, and employee support.
- Serve as the escalation point for complex or sensitive leave and accommodation issues.
- Oversee vendor relationships, including service levels, audits, escalations, and performance.
- Ensure compliance with federal, state, and local leave and accommodation laws.
- Monitor legislative changes and recommend necessary updates to policies and training.
- Maintain accurate leave and accommodation records according to legal and organizational standards.
Requirements
- Bachelor’s degree in human resources, business, or related field preferred; equivalent experience considered.
- Minimum five years of progressive experience in leave administration, disability management, accommodations, or related HR programs, with multi-state complexity.
- At least three years of experience leading programs, projects, or teams with ability to influence stakeholders and improve processes.
- Strong knowledge of federal and state leave and disability laws including FMLA, ADA, PWFA, CFRA, HIPAA, and paid family leave programs.
- Familiarity with California statutory leave and disability programs.
- Experience managing third-party leave administrators and vendor relationships.
- Preferred experience with workers’ compensation claim administration.
- HR certification preferred (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, CLMS).
Pay
Compensation range: $109,240.54 to $144,197.50 USD annually including base salary and bonus.
Benefits
- Comprehensive benefits package including 401(k) match and healthcare coverage.
- Medical insurance coverage (Medical, Dental, Vision).
- Paid time off including 17 days PTO, 12 holidays, and 6 sick days.
- 401(k) savings plan with match.