Program Manager - JD Edwards Consulting Delivery
About the role
ERP Suites is seeking a Program Manager to lead the successful delivery of client engagements from initial discovery through project completion. This role is responsible for managing the entire project lifecycle, ensuring projects are delivered on time, within scope, within budget, and at the quality standards our clients expect. As a Program Manager, you will serve as the primary owner of multiple client projects simultaneously. You'll partner with sales and consulting teams during the proposal and planning phases, establish realistic project plans, coordinate cross-functional teams, proactively manage risks, and build trusted relationships with clients throughout each engagement. This is a highly collaborative, hands-on role for someone who enjoys solving problems, driving accountability, and ensuring exceptional client outcomes.
Responsibilities
- Own the complete project lifecycle, including discovery, scoping, proposal support, planning, execution, monitoring, delivery, and project closeout.
- Partner with leadership and consulting teams to define project scope, timelines, resource requirements, budgets, and delivery plans.
- Ensure all project deliverables meet agreed-upon scope, quality standards, and client expectations.
- Serve as the primary point of contact for clients, providing regular project updates, managing expectations, and maintaining strong relationships.
- Coordinate internal consultants, technical resources, client stakeholders, and third-party vendors to ensure projects remain on track.
- Monitor project schedules, budgets, milestones, risks, dependencies, and overall project health.
- Identify potential issues early, proactively develop mitigation plans, and escalate risks when appropriate.
- Manage scope changes, prioritize competing demands, and maintain alignment between business objectives and project execution.
- Facilitate project meetings, status reviews, and executive communications.
- Drive continuous improvement by