Program Manager, Intern Experience

About the Role

This role is part of Blue Origin corporate functions, providing centralized support across Blue Origin business unit teams, functions, and locations. As Program Manager for Intern Experience, you will own the day-to-day operations of the internship lifecycle including onboarding, programming, mentorship, and offboarding for the population that becomes one of our strongest early-career talent pipelines. This is an execution-first role with real ownership. You will run a defined program within our broader University Programs portfolio, working from established playbooks while identifying where those playbooks need to improve. You will be the operational backbone of the intern experience: the person who makes sure the cohort programming happens, the mentor matches land, the survey data gets collected and acted on, and the escalations get resolved before they become patterns. You will work with periodic guidance from your manager and alongside other program managers, with a clear path to expanding scope as you demonstrate ownership.

Responsibilities

• Own the operational delivery of intern experience programming across the internship lifecycle: onboarding, cohort events, mentorship touchpoints, development sessions, and offboarding
• Execute against established plans, timelines, and templates; manage program calendars, logistics, vendor coordination, and communications
• Maintain accurate program documentation, tracking, and reporting in a timely manner
• Coordinate across Blue Origin sites including our main sites in Kent, Huntsville, Cape Canaveral, as well as our satellite offices to deliver a consistent intern experience regardless of where someone is assigned
• Monitor program metrics and survey responses, including intern experience scores, manager feedback, participation rates, and conversion signals
• Report program status against objectives on a regular cadence, flagging risks with enough context for your manager and stakeholders to act
• Surface insights from day-to-day execution and stakeholder feedback that should inform how the program evolves
• Contribute program data and lessons learned to business review mechanisms and post-cycle retrospectives
• Serve as a primary operational point of contact for interns, intern managers, and mentors; answering questions, unblocking issues, and routing what you can't resolve
• Work escalations involving interns, managers, or mentors through to resolution, escalating complex or sensitive cases to your manager with relevant context
• Build working-level relationships with recruiters, HR partners, hiring managers, and site teams that make the program run smoothly
• Identify friction in the intern experience and propose practical improvements within your program scope
• Support the transition from intern to full-time hire in partnership with University Programs and early-career onboarding efforts, so the support interns receive doesn't end when they return as employees
• Apply AI-enabled tools for content generation, scheduling, and program communications to gain efficiency without degrading quality
• Contribute to documentation of best practices and playbooks that make each cycle better than the last

Minimum Qualifications

• 3+ years of program or project management experience, ideally in talent acquisition, university programs, early career, or HR programs
• Experience owning end-to-end delivery of a defined program or workstream, including planning, execution, tracking, and closeout
• Demonstrated use of data and metrics to report on program health and drive improvements
• Strong written and verbal communication, with the ability to give clear status updates and escalate issues with context
• Experience working cross-functionally with both technical and non-technical stakeholders
• Proven ability to prioritize across competing demands and deliver on tight timelines
• Comfort operating with some ambiguity and taking initiative without waiting for direction
• Bachelor's degree and/or equivalent experience (including military)

Preferred Qualifications

• Experience with internship, apprenticeship, or early-career program operations
• Familiarity with TA systems and tooling (ATS, CRM, survey platforms, reporting tools such as Power BI, Tableau, or Smartsheet)
• Experience coordinating programs across multiple US sites
• Experience applying AI-enabled tools to program operations, content, or communications
• Event and logistics management experience at scale

Pay

Base Pay Range For WA applicants is $112,059.00 - $156,882.60. Other Site Ranges May Differ.

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Paid parental leave
• Short and long-term disability
• 401(k) with a company match of up to 5%
• Education Support Program
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.