Program Manager III - Pharmacy

Manages small-to-medium sized projects/programs or components with multiple workstreams and strategic business goals across departments, functions, or regions. Responsible for achieving program outcomes from initiation to close-out in an extended or open-ended time frame.

Responsibilities

• Pursues effective relationships by proactively providing resources, information, advice, and expertise with coworkers and team members.
• Listens to, seeks, and addresses performance feedback; provides mentoring to team members.
• Pursues self-development; creates plans to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples.
• Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in work approaches; helps others adapt to new tasks and processes.
• Supports and responds to the needs of others to achieve business outcomes.
• Completes work assignments autonomously using up-to-date expertise to generate creative solutions; ensures adherence to policies and procedures.
• Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
• Supports, identifies, and monitors priorities, deadlines, and expectations.
• Identifies and implements improvement opportunities for the team.
• Manages small-to-medium sized projects/programs with multiple workstreams and strategic business goals.
• Develops, analyzes, and executes project/program plans including scope, schedule, inter-dependencies, and resource forecasts.
• Manages project/program financials for small-to-medium size programs.
• Monitors project/program performance to ensure maximum long-term value; adjusts as needed in uncertain or fluid environments.
• Manages organizational change management activities (e.g., user adoption, implementation, and training plans).
• Allocates resources, establishes schedules, and makes task assignments.
• Leads project/program team members; coordinates internal and/or external resources based on team skills and program demands.
• Promotes program vision and objectives with the project/program team.
• Monitors and identifies project/program risks, issues, and trigger events; executes mitigation plans and resolves or escalates as appropriate.
• Ensures adherence to policies and procedures for project/program activities.
• Ensures alignment, buy-in, and coordination of diverse stakeholders by building rapport and clarifying accountability.
• Identifies and works closely with key stakeholders; ensures all appropriate stakeholders are represented and included.
• Provides insight to stakeholders and sponsors by developing goals, prioritizing deliverables, and facilitating decisions for program delivery.
• Communicates tough issues to stakeholders while maintaining an independent opinion; provides recommendations, delivers presentations, and reports.
• Assists with reviews of vendor performance levels and ensures service level agreements are met.
• Supports contract negotiation with vendors and reviews project/program invoices for accuracy.

Requirements

• Bachelor’s degree from an accredited college or university and minimum three (3) years of project management experience OR
• Minimum six (6) years of experience in project management or a directly related field.

Preferred Qualifications

• Two (2) years of experience working with benefit operations.
• Two (2) years of data analytics experience.
• Two (2) years of experience working with advanced Excel functions including formulas, pivot tables, and VLOOKUP.
• One (1) year of healthcare experience.
• One (1) year of experience developing and delivering presentations to management.

Skills

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry Knowledge
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication
• Applied Data Analysis
• Change Management
• Conflict Resolution
• Financial Acumen
• Managing Diverse Relationships
• Project Management Tools
• Quality Assurance Process
• Risk Assessment
• Service Focus
• Strategic Program Management

Pay

$91,700 - $118,580 / year

Schedule

• Full-time
• 40 hours per week
• Day shift: 09:00 AM - 05:00 PM
• Workdays: Monday through Sunday (flexible)