Program Manager II - Statewide Manager II (61032775)

Responsibilities

• Manages and directs the operations of the Oversized and Overweight (OSOW) Program for the entire state of South Carolina, a program generating approximately $3 million of revenue per year and significantly impacting freight movement and economic development.
• Manages staff authorizing and issuing approximately 80,000 OSOW permits annually to allow the freight industry, military, and government agencies to transport goods and equipment through South Carolina.
• Provides defined routes to accommodate commodity weight and size for safe travel over and under bridges and structures utilizing interstates, primary, and secondary highways.
• Provides support for SCDOT's automated routing and permitting system.
• Ensures compliance with all laws and regulations pertaining to the movement of oversize/overweight loads.
• Coordinates with other agencies — including State Transport Police, Department of Commerce, Ports Authority, and private companies — to resolve transportation logistics in South Carolina.
• Ensures 80,000+ permit requests are processed annually for non-divisible loads, mobile homes, and international shipping containers received through SCDOT's web-based automated permitting system, walk-in, or mail.
• Ensures SCDOT performance objectives for the program are met.
• Determines and implements program adjustments as necessary to ensure permit processing time meets SCDOT goals.
• Trains and supervises staff that generate safe routes of travel by analyzing bridge ratings for weight allowance, height clearances, and ensuring 3 inches or greater overhead clearance for bridges, crosswalks, and railroad trestles.
• Obtains route locations and bridge data using the SCDOT OSOW Permitting and Routing System and internet mapping.
• Ensures the commodity being transported is a permittable load.
• Ensures truck and trailer axle weights, spacings, and trailer length are permissible for the commodity's gross weight and dimensions.
• Ensures all restrictions are applied to the permit to allow safe transportation of the truck, trailer, and commodity.
• Supervises daily operations and employees of the Oversize/Overweight Permit Office.
• Assists OSOW staff with interpreting South Carolina Code of Laws and OSOW guidelines governing the movement of size and weight.
• Informs staff, trucking industry, and State Transport Police of changes to law, permit policies, and procedures.
• Oversees issuance of defined routes of travel for loads being transported over 16 feet wide.
• Coordinates required restrictions, travel dates, and hours of travel with State Transport Police.
• Collaborates with SCDOT's 46+ county resident maintenance and construction engineers to bypass road construction projects and maintenance areas or coordinate safe transport times through construction areas.
• Verifies escrow accounts are correctly set up for customers to access the online automated permitting system for application submittal.
• Issues account numbers, user IDs, and passwords for users.
• Assists customers with technical problems accessing the web application.
• Assists customers in completing applications for permit submittal.
• Responds after-hours to issue permits or verbally issue routes for after-hour emergencies.
• Informs State Transport Police at weight scales of after-hour approval for loads being hauled without a permit.
• Checks escrow accounts to ensure permit revenues are accurately posted into correct escrow accounts by reviewing financial reports.
• Submits daily report along with cash, checks, and credit card payments received from permit issuance to the SCDOT Finance Office.
• Maintains files on all monetary transactions for auditing.
• Communicates directly with the SC Department of Commerce, SC Ports Authority, county economic developers, company officials, and/or hauling corporations to resolve transportation logistics for new and/or existing economic development sites.
• Conducts meetings to discuss and establish permitting requirements for oversize/overweight commodities, including routing proposals, allowable travel days and times, escorting, traffic plans, road bonding, and other obstacles.
• Ensures all relevant SCDOT departments are involved.
• If directed, confers with South Carolina Trucking Association for input on changes to legislation or permitting guidelines.
• Reviews Inventory Manager and the Oversize/Overweight Permit System daily.
• Checks routes to ensure data is correctly downloaded for overhead structure clearance and bridge weight allowances.
• Coordinates with Road Data Services and/or the OSOW Permitting Application Vendor to ensure errors are corrected.
• Verifies that road construction and maintenance projects are reflected in the system to ensure a safe route of travel.
• Coordinates with developer to identify and deploy system enhancements as needed.
• Collaborates with Permitting Vendors to enhance or make legislative changes to the automated permitting system.
• Develops performance metrics to assess office operations.
• Generates reports to evaluate metrics.
• Makes changes as necessary to ensure agency goals are met.
• Performs other OSOW related duties as necessary.
• Trains staff in the proper operation of the automated Oversize and Overweight Permitting and Routing System.
• Trains staff on proper methods of manually developing routes in the event the automated system route needs to be modified or is down.
• Performs other related duties as assigned.

Requirements

• Bachelor's degree and five and one-half (5.5) years of relevant program management experience; or an approved acceptable equivalence.
• Valid motor vehicle operator's license required.
• Physical demands include sitting or standing at a desk for extended periods and working on a computer.
• May be required to lift up to 30 lbs.
• May be required to work outside of normal work schedule, especially during inclement weather and/or other departmental-related emergencies.