Program Manager II - SAP implementation
Ahold Delhaize USA · Salisbury, NC · 5 days ago
HybridInformation Technology$109k–$163k/yrFull-time
Essential job functions
- Drive the end-to-end execution of assigned functional area and initiatives, ensuring scope, schedule, resources, dependencies, risks, and outcomes are actively planned, governed, and delivered in alignment with the overall ERP roadmap
- Develop and maintain detailed program plans, integrated schedules, and milestone tracking, ensuring alignment across business, technology, data, and organizational readiness activities
- Proactively identify, manage, and escalate risks, issues, and interdependencies across workstreams, collaborating with peer Program Managers and functional leads to support enterprise-level decision-making
- Apply PMO standards and delivery discipline, including status reporting, dependency tracking, risk and issue management, change control, and deliverable quality management
- Provide clear, accurate, and timely program status and insights to the Senior Program Manager, sponsors, and governance forums, translating complex information into actionable updates and recommendations
- Support governance and decision-making forums by preparing materials, tracking actions and decisions, and ensuring follow-through on commitments and approved changes
- Partner closely with business leaders, technology teams, system integrators, and organizational readiness/change partners to ensure plans are executable, coordinated, and realistic
- Monitor vendor and partner performance within the assigned functional area, ensuring deliverables meet expectations and issues are surfaced early
- Contribute to continuous improvement of program management practices by providing feedback on tools, templates, and processes and supporting adoption of PMO standards
Qualifications
- Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
- Bachelor's degree in business, project management, operations, technology, or a related field
- 5-8+ years of experience supporting complex, cross-functional projects or programs, with accountability for scope, schedule, and delivery outcomes
- PMP Certification or the ability to obtain a PMP Certification within 1 year of hire
- Demonstrated experience managing complex workstreams within large transformation initiatives or enterprise system implementations
- Strong working knowledge of program and project management disciplines, including integrated planning, dependency management, risk and issue management, and status reporting
- Experience operating within formal PMO or TMO governance structures, including stage-gates, steering committees, and change control processes
- Proven ability to influence and drive alignment across business and technology stakeholders in a matrixed environment, without direct authority
- Strong communication skills, with the ability to clearly convey progress, risks, and recommendations to senior leaders
- Ability to operate effectively in fast-paced, ambiguous environments with evolving scope and priorities
Preferred Qualifications
- Experience supporting or leading ERP implementations (e.g., SAP, Oracle, or similar platforms) to include lifecycles, system integrators, and enterprise data and process dependencies
- Experience working across predictive (waterfall), agile, or hybrid delivery models