Program Manager II

About the role

The University of Louisville seeks a Program Manager II to lead the Doctor of Social Work (DSW) Program. This role serves as the operational lead, focusing on student-centered and equity-focused doctoral learning environments.

Responsibilities

• Conduct research and collaborate on comprehensive recruitment and enrollment strategies for the DSW program.
• Manage and conduct face-to-face and virtual information sessions, presentations, and community outreach initiatives.
• Create and maintain recruitment, admissions, enrollment, retention, and graduate outcome reports.
• Develop and support long-term strategic planning related to program growth, market positioning, and student enrollment initiatives.
• Support admissions, student enrollment, and strategic enrollment management processes.
• Coordinate with university offices to facilitate admissions processes, approvals, and compliance requirements.
• Oversee the student enrollment continuum from prospective student inquiry through matriculation, progression, and graduation.
• Provide students with information regarding admissions, registration, course scheduling, financial aid, scholarships, and university resources.
• Manage DSW course scheduling and monitor enrollments in collaboration with the DSW Program Director.
• Serve as the departmental point person for DSW student retention, satisfaction, engagement, and student success initiatives.
• Coordinate Academic and Professional Review processes, including documentation, follow-up, and monitoring of identified student concerns.
• Coordinate DSW program events including orientations, information sessions, open houses, student receptions, graduate student appreciation activities, capstone presentations, alumni engagement events, and commencement celebrations.
• Coordinate and support the dissertation and capstone process, including tracking progression benchmarks, proposal approvals, defense timelines, and graduation clearance requirements.
• Maintain familiarity with best practices related to doctoral student success, retention, well-being, and equity-focused student support services.
• Represent the DSW program and Kent School on university and external committees, initiatives, and collaborative partnerships.

Qualifications

• Bachelor's degree in a related field and six (6) years of relevant experience or an equivalent combination of education and experience.
• Master's Degree in Social Work or corresponding field preferred.
• Experience in student-centered environment with ability to work effectively with minimal direction and supervision.
• Exceptional written, verbal and presentation skills.

Skills

• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and familiarity with student information systems.

Benefits

Compensation will be commensurate to candidate experience.

Pay

Target Compensation Range: $67,035.00 - $100,553.00

Schedule

Full-time, Regular Hours