Program Manager II; Pharmacy; Mount Sinai Hospital; Full Time; Days

About the role

The Program Manager II supports department or program leadership and manages the activities and functions of a large or complex program or multiple programs to ensure that goals and objectives are accomplished in accordance with established priorities, time limitations, funding limitations, or other specifications. The program provides a specific service or carries out specific activities as a separate entity or as a component program within a department, but it is not a department itself.

Responsibilities

• Manage day‑to‑day operational and personnel issues.
• Prepare and manage staff schedules.
• Manage departmental projects to achieve goals, maintain regulatory compliance, enhance quality, improve patient safety, and optimize operational efficiency.
• Schedule and lead department and interdisciplinary meetings.
• Supervise direct‑report staff, including participation in hiring decisions, disciplinary action, and completion of annual performance appraisals.
• Optimize utilization of Pyxis equipment.
• Develop and independently implement new or revised program goals, strategies, and objectives to sustain and grow programs and services.
• Perform needs assessments and analyze participant, member, and community needs for program development.
• Develop and schedule a program work plan in accordance with specifications, objectives, and funding limitations; oversee daily operations and coordinate program activities through assigned staff; prioritize and delegate work activities.
• Prepare budget proposals and recommendations, establish a budget control system, and control expenditures in accordance with budget allocations; recommend equipment and resources for the program.
• Prepare proposals for corporate and foundation funding and/or funding continuation from outside sponsors/donors.
• Represent the program to the public, key stakeholders, and other interested parties.
• Provide technical advice, problem‑solving assistance, answers to questions, and program policy interpretations; refer to appropriate department or person when unable to respond.
• Prepare periodic reports, financial statements, and records on program activities, progress, status, or other special reports for management or outside agencies/funders.
• Evaluate program effectiveness, develop and implement improved methods, devise evaluation methodology, analyze results, and take appropriate action based on outcomes.
• Review applications or other program documents to determine acceptance or make decisions pertaining to the program.
• Perform other duties as assigned by Operational Managers.

Qualifications

• Bachelor’s degree or greater preferred, or combination of applicable experience and education.
• PTCB/NHA Certification required.
• Knowledge of EPIC and Pyxis ES preferred.

Skills

• Excellent project management planning and execution skills.
• Proficiency with Microsoft Excel and Word.
• Outstanding interpersonal skills.
• Great oral and written communication skills.
• Strong service orientation and team focus.
• Adaptable and able to embrace change gracefully.

About Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, over 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. The system advances health for all people by tackling complex health care challenges, discovering and applying new scientific knowledge, developing safer treatments, educating future medical leaders, and supporting local communities with high‑quality care. Through integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of treatment.

Compensation

The salary range for this role is $64,526.72 – $125,000 annually. Actual salaries depend on experience, education, and operational need. The listed range does not include bonuses, incentive pay, differential pay, or other forms of compensation or benefits.