Program Manager II, NAST ACES

About the role

The North American Surface Transportation (NAST) ACES team is seeking to hire a Program Manager to support the Amazon Transportation network. The person in this role will identify network-level opportunities and drive projects end-to-end through cross functional teams, with a focus on improving efficiencies and eliminating defects. This is an exciting opportunity to join a team in a rapidly growing area within Amazon. This PM will partner with Operations, ACES, Finance, and Technology stakeholders, while working independently to influence stakeholders. They will work across leadership, exercising sound judgment where clear guidelines may not exist.

Responsibilities

• Develop, implement and govern key performance indicators (KPI) for the portfolio of programs, providing visibility to the milestones and performance across all projects
• Manage multiple simultaneous projects requiring frequent communication, organization/time management and problem solving skills
• Gather and analyze data across business functions to establish standards for project management status reporting and tracking
• Support a fast paced environment that deploys multiple projects, programs, and initiatives simultaneously
• Lead in the process to develop, adjust, improve, and implement standard work and technology at the network level
• Travel domestically up to 50%

A day in the life

NAST ACES PMs collaborate with stakeholders, analyze network performance, identify project /tech/process opportunities and drive holistic performance improvement. These PMs must be comfortable working in ambiguous environments to drive performance improvement from program and operations teams.

Basic Qualifications

• Bachelor's degree
• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience of Six Sigma/ Lean analytical techniques
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• PMP

Pay

• USA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually
• USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually
• USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually
• USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

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