Program Manager II (Containment)

Position Summary

The Program Manager II (Containment) is responsible for managing and overseeing containment installation projects throughout the Eastern Region. This role leads project planning, scheduling, resource allocation, customer communications, field operations, and financial performance for hot and cold aisle containment projects within data center environments. The Program Manager serves as the primary point of contact for customers, installation teams, subcontractors, and internal stakeholders, ensuring projects are completed safely, on schedule, within budget, and to the highest quality standards.

Essential Duties and Responsibilities

• Manage multiple containment installation projects throughout the Eastern Region.
• Develop project schedules, milestones, and resource plans.
• Cookordinate labor, materials, equipment, and subcontractors to support project execution.
• Monitor project progress and proactively address risks, delays, and issues.
• Serve as the primary customer contact throughout the project lifecycle.
• Build and maintain strong customer and vendor relationships.
• Lead and support Site Supervisors, Lead Installers, and Installation Teams.
• Track project budgets, labor utilization, expenses, and profitability.
• Manage change orders, project documentation, and customer approvals.
• Ensure projects are completed safely, on time, and within budget.
• Promote a culture of safety and accountability throughout all project activities.
• Review installation quality and verify compliance with customer requirements and company standards.
• Conduct site visits and project reviews as necessary.
• Prepare weekly and monthly project performance reports.
• Support continuous improvement initiatives and operational efficiencies.
• Travel throughout the Eastern Region to support project and customer requirements.

Qualifications

• Strong project management, organizational, and leadership skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong customer relationship and communication skills.
• Ability to effectively lead field teams and subcontractors.
• Ability to analyze project performance, budgets, and resource requirements.
• Knowledge of construction practices, data center infrastructure, and containment systems preferred.
• Ability to work independently and make sound business decisions.
• Strong problem-solving and decision-making skills.
• Willingness and ability to travel throughout assigned territory.

Education/Experience

• Bachelor's degree in Construction Management, Engineering, Business Management, or related field preferred; equivalent experience may be considered.
• Minimum of five (5) years of project management, construction management, or data center infrastructure experience.
• Experience managing multiple projects and field teams simultaneously.
• Experience with hot aisle and cold aisle containment systems preferred.
• Data center construction or infrastructure experience preferred.

Computer Skills

• Proficiency with Microsoft Office Suite including Excel, Word, Outlook, PowerPoint, Teams, and SharePoint.
• Experience with project management software is preferred.
• Able to prepare reports, schedules, project documentation, and customer communications.

Certificates and Licenses

• Valid driver's license required.
• OSHA 30 certification preferred.
• PMP certification preferred but not required.

Supervisory Responsibilities

• Directly or indirectly supervises Site Supervisors, Lead Installers, and Installation Technicians assigned to projects.
• Responsible for leadership, coaching, direction, and performance feedback to field personnel.
• Aids with staffing, workforce planning, and resource allocation within the region.

Physical Demands

• While performing duties of this job, the employee is occasionally required to move objects 10-50 pounds; they are frequently required to stand, walk, stoop. Kneel, crouch, or crawl; Occasionally required to sit and climb and balance.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.

Pre Employment Requirements

• Employment is contingent upon successful completion of a pre-employment background check, drug screening, and motor vehicle record (MVR) review, in accordance with applicable federal, state, and local laws.
• Positions requiring driving must have an MVR that meets company and insurance carrier standards.