Program Manager II - Civil Rights & Labor Systems Administrator (61032626)

Responsibilities

• Supports SCDOT DBE, Civil Rights, and Labor Programs through technology, business process improvement, application administration, and end-user support under limited supervision of the Director of Construction
• Provides technical and system support to promote effective program operations and compliance with applicable state and federal requirements
• Serves as the business application administrator and program lead for the AASHTOWare Project (AWP) Civil Rights & Labor (CRL) module, supporting key program areas including the Disadvantaged Business Enterprise (DBE) Program, prompt payment compliance, certified payrolls, Equal Employment Opportunity (EEO), On-the-Job Training (OJT), and other CRL-related functions
• Provides system and technical support to the Director of Construction, DBE Office, and coordinates with IT Services as needed
• Ensures data integrity, system configuration, upgrade testing, and effective utilization of the module to support agency operations and federal compliance requirements
• Supports the administration and continuous improvement of the AWP CRL module by collaborating with AASHTO, the software vendor, FHWA, and peer state Departments of Transportation to identify system improvements, implement enhancements, and promote best practices
• Evaluates changes in federal regulations and agency business processes, translating operational needs into system improvements and updated procedures
• Serves as the primary point of contact for agency personnel and external stakeholders by providing guidance, troubleshooting system issues, and recommending process improvements that increase efficiency and consistency
• Administers user access for internal staff and the external contractor community, including account management, security roles, and access support
• Coordinates with technical staff when necessary to resolve application issues while ensuring appropriate security and user management practices are maintained
• Supports ongoing DBE, Civil Rights, and Labor program operations through reporting, data analysis, and process improvement initiatives
• Develops, maintains, and enhances reports and data tools used to monitor program performance, identify compliance issues, support management decision-making, and meet state and federal reporting requirements
• Develops and delivers instructor-led training, webinars, user documentation, standard operating procedures, and other educational resources to ensure effective use of CRL module
• Performs other related duties as assigned

Requirements

• Bachelor's degree and five (5) years of relevant program management experience; or an approved acceptable equivalence
• Valid motor vehicle operator's license required
• Physical demands include sitting or standing at a desk for extended periods and working on a computer
• May be required to lift up to 30 lbs
• May be required to work outside normal business hours