Program Manager I

Duties And Responsibilities

• Always follows and commits to through knowledge and consistent implementation of The Arc's policies and procedures.
• Personally, models for all staff the importance of policies.
• Participates in formulating the annual budget with the Director of Finance and the Director of Programs and monitors the financial stability of the program thru monthly profit/loss reports.
• Responsible for tracking all program expenditures of agency funds, to include petty cash and credit card purchases.
• Turns in report and receipts on a monthly basis.
• Approves all other purchases electronically in a timely manner.
• Responsible for interviewing, hiring, coaching, and terminating staff as needed with the approval of the Director of Programs and HR director
• Completes 90 day onboarding of Life Skill Coaches and 90 day evaluations and/or yearly evaluations.
• Addresses and consistently documents staff performance issues.
• Responsible for modeling and training for staff on company philosophies of the Basic Principles of a Collaborative Workplace, Arc Covenant and Shift Happens.
• Completes 10-15% quality control review of services of alternative services for all clients to ensure proper client interactive training is performed by staff.
• Will be required to provide direct service duties as needed in order to meet the needs of the clients.
• Oversees online curriculum for alternative services for all clients including their assigned day of remote learning.
• Ensures open and consistent communication between the program and all outside stakeholders, i.e. families, funding agency, employers, care providers, etc.
• Responsible for the purchase, use/implementation, maintenance, evaluation for replacement of program equipment, supplies for use staff to meet client’s goals and objectives.
• Responsible for the development of engaging curriculum and quarterly review of its relevance, for use by the staff to meet client’s goals and objectives.
• Re-arranges classroom/vehicle assignments for both staff and clients as necessary.
• Insures all employees and clients are following safety protocols.

Requirement

• Associate's Degree from an accredited college or university; and one to two years related experience; or equivalent combination of education and experience.
• Requires two to three years of management experience.
• Must be proficient in Microsoft suite (Word, Excel, Outlook)
• Requires valid CDL, reliable transportation, auto insurance and a good driving record.