Program Manager, HMST - CSM Firehouse

Role: Program Manager - Homeless Multidisciplinary Street Team Reports to: Assistant Director of Santa Monica Outreach Program: 1503-HMSTR Department: Outreach Location: CSM Fire House - 1444 7th Street, Santa Monica, CA 90401 Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Exempt/Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: The People Concern’s Santa Monica Homeless Multidisciplinary Street Team (HMST) is seeking a licensed eligible mental health professional (Ph.D., PSY.D., MSW or MFT) to serve as the program manager on this multidisciplinary street outreach team. This team is part of a City of Santa Monica strategy to combat homelessness. The goal of HMST is to target the highest utilizers of the City of Santa Monica’s emergency resources (police, fire, and hospitals). The skilled interdisciplinary team uses best practices for engaging chronically homeless individuals with co-occurring mental health, substance use, and/or medical issues. A low client-to-staff ratios is used to maximize effectiveness. The team works closely with each client to develop individualized service plans. The team helps enroll clients in public benefits (i.e. General Relief, SSI/SSDI, Medi-Cal), submit housing applications, and access appropriate medical and behavioral health treatment. Essential Duties and Responsibilities: Provide leadership to the multidisciplinary team, ensuring continuity of care and services between City of Santa Monica departments, The People Concern agency resources, and partnering agenciesProvide individual and team supervision, and clinical support to all assigned staffProvide clinical guidance to staff as needed, including in emergencies and crisis situationsServe as the team’s mental health consultant and mental health care providerEnsure that services emphasize customer choice and harm reductionParticipate in the evaluation of psychiatric holds, including becoming LPS designated if appropriateBe available to respond to emergency calls and situations on a 24-hour basis when neededAssist in the screening, assessment, and enrollment of clients in a range of servicesEnsure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviewsAssist Program Assistant Director in budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budgetEnsure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sourcesProvide training to staff on policies and procedures of the programAs needed, assist in the screening, assessment, and enrollment of participants including orientation to program policies resources and goalsEnsure that all Annual Reviews are completed in a timely manner.Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served.Ensure OSHA reports on completed on a monthly basis.Monitor that staff attend all required trainingsOther Duties as Assigned Qualifications: Masters’ degree in mental health field (MSW, MFT, LPC or PsyD)Experience working with individuals who are experiencing homelessness, mental illness, substance addiction and medical challengesTwo (2) years of experience providing direct supervision and management of staffAble to work in a high tolerance harm reduction model with individuals who have multiple barriersCurrent, valid California Driver’s with an acceptable driving record Preferred Qualifications: BBS licensure or license eligible Work Environment: Field (may need to travel) and indoor office environment.Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.On occasion walk or drive to different local sites.Will necessitate working in busy and loud environmentsWill be exposed to elements like cold, heat, dust, noise, and odor.May need to bend, stoop, twist, and sit throughout the day. EXPECTED BEHAVIORS OF ALL STAFF Act as a role modelDemonstrate a sense of responsibilityContinuously learn and improve Acknowledge your own areas of improvementHear and provide honest, specific and direct feedbackCreate an environment where everyone is welcomed valued and respected Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About The People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates