Program Manager - Group Fitness

About the role

Lead and inspire a high-performing team at the Walton Family Whole Health & Fitness Center, managed by HealthFitness, in Bentonville, AR, where member experience and whole-person wellness are at the center of everything we do. As Group Fitness Manager, you will energize and develop a large team of group class instructors and drive meaningful member engagement through high-quality, consistent service.

Responsibilities

• Ensures the fitness instructor staff is properly trained and holds appropriate certifications necessary for safe and effective fitness program delivery.
• Provides continuous feedback to ensure quality of all programs and services.
• Conducts performance appraisals and formal corrective action process when warranted.
• Supports the management of all fitness related program activities in accordance with HealthFitness operational, quality, safety, and service standards.
• Supports the maintenance of accurate fitness records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including applicable file transfer, processes, collaborating with related suppliers and/or storage.
• Creates group exercise schedules with 150+ classes per week.
• Schedules all instructors and coordinates subs as needed.
• Works with the Fitness Director regarding the implementation of group fitness programs and special events.
• Supports the coordination of fitness class marketing and communications to maximize program engagement.
• Leads regular staff meetings to ensure associates are informed about HealthFitness and Client business events.
• Supports the Business Operations Director and Fitness Director with the tracking of fitness class participation and program usage data.
• Gathers program outcomes data and measures results.
• Evaluates and reports on program effectiveness in meeting objectives and makes recommendations for future program enhancements or modifications.
• Leads the recruitment, hiring and training of fitness instructor staff and directs work assignments.
• Submits employment forms, payroll records, and billing worksheets accurately and according to contract provisions and HealthFitness policies.
• May coordinate fitness internship program including recruitment, training, supervision, and evaluation of student interns.
• Facilitates the close alignment of programs with the client’s business needs, employee culture, and corporate health strategies.
• Participates in business planning process relating to program and service offerings within group exercise.
• Provides individual and group exercise instruction.
• Educates participants on proper techniques to maximize exercise safety and effectiveness.

Requirements

• Bachelor’s Degree in Exercise Science, Health Promotion, Kinesiology or related discipline and 2+ years related experience, or equivalent combination of education, certifications, and experience.
• Minimum of 1 year of supervisory experience.
• Adult & Pediatric CPR/AED and First Aid certification from American Heart Association, American Red Cross, National Safety Council, or American Safety & Health Institute required. (if not current, will be required to obtain within 30 days of hire).
• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, or NETA required (if not current, will be required to obtain within 30 days of hire).
• Advanced Skills in Microsoft Excel and computer proficiency in other Microsoft Office programs and member management software.
• Ability to navigate electronic onboarding and timecard systems required.
• Demonstrated experience in leading, coordinating and delivering effective programs including budgeting, marketing, and promotions.
• Ability to effectively organize and prioritize work demands.
• Strong interpersonal communication and customer service skills including the ability to motivate others.
• Ability to work effectively both independently and as part of a team with enthusiasm, initiative, and creativity.

Preferred Experience

• In driving profitable growth within a fee for service model.
• Ideal candidates will also have a Personal Training certification from an industry recognized and HealthFitness approved provider.

Qualifications

• Pre-employment drug test required.

Benefits

We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

Pay

The compensation range for this role is $50,000 - $57,000 annually. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors.

Schedule

Schedule will be: T/W/TH 8am-5pm or 9am-6pm, Fri 1pm-10pm, Sat 7am-3pm.