Program Manager, Global Markets

About the role

The CHAI Global Markets Team (GMT) builds healthy marketplaces to ensure the sustainable supply of vital medical commodities, helping life‑science companies understand product needs, sustainable prices, and how to navigate regulatory and procurement environments in low‑ and middle‑income countries. GMT manages relationships with major pharmaceutical and diagnostics companies, negotiating access programs, licensing agreements, product development agreements, volume guarantees, and similar activities.

The SUPREME (Sustainable Equitable Care and Universal Resources for Eclampsia and Anaemia) programme, funded by Unitaid, works to reduce maternal and neonatal deaths in Ghana, Kenya, Malawi, Senegal, and Tanzania by improving access to quality‑assured, affordable tools for pre‑eclampsia/eclampsia and maternal anaemia. Within SUPREME, the SECURE project—led by CHAI—focuses on improving the availability of and access to priority maternal health products.

This Manager will lead key diagnostic market‑shaping activities for GMT related to SECURE and other priority areas. The role involves designing, maintaining, and updating CHAI’s global supply‑and‑demand product strategies, owning relationships (including leading negotiations) with diagnostic companies, and collaborating with internal and external stakeholders to create markets for new, affordable, high‑quality diagnostic products in LMICs. The Manager will also coordinate CHAI’s work with other international and research organizations focused on the same priority areas. The position can be offered at either the Manager or Senior Manager level and is based in a CHAI program country, pending GMT and country team leadership approval.

Responsibilities

• Manage the supply‑side strategy, deploying expertise in product development and commercialization, financial and market analyses, and new product introduction to ensure a robust, up‑to‑date, and strategically useful market perspective on priority products.
• Design and implement market shaping strategies to increase access to key diagnostics, leveraging CHAI’s country‑level footprint for market insights and linking global market shaping with country demand, as well as using global mechanisms for country access.
• Work with GMT leadership, other CHAI teams, and external stakeholders to develop work plans that support market‑shaping goals and achieve grant deliverables.
• Manage the delivery of complex, multi‑stakeholder projects, ensuring high‑quality, on‑time delivery of objectives and deliverables, including managing outputs from subcontracted partner organizations.
• Cultivate strong relationships with senior executives of diagnostics companies, and governmental, multilateral, and non‑governmental organizations.
• Lead negotiations with diagnostic companies on pricing and supply terms, and support suppliers to develop commercial strategies that sustain their business and enable product access across LMICs.
• Proactively monitor the ecosystem to identify risks and opportunities to shape market dynamics for priority