Program Manager (Full-Time)

About the Role

Family Services is seeking a Program Manager, located in Green Bay, Wisconsin, to lead the development, implementation, and oversight of programming within the Children's Services Division. This role provides leadership for service delivery, staff supervision, program planning, quality assurance, community collaboration, and reporting.

Qualifications and Requirements

The ideal candidate will have a minimum of a Bachelor's degree in human services or a related field, with a Master's degree preferred. The candidate should have at least 5 years of experience working in a child abuse or neglect prevention home visiting program, with 3 years of experience supervising such a program.

• Supervisory and counseling/coaching skills
• Valid Wisconsin Driver's License, with reliable personal vehicle for transporting persons served
• Maintain required auto insurance and Acceptable Driving Record Requirements
• Experience with client services that embraces family support concepts and demonstrates an attitude that is accepting, non-judgmental, and culturally competent
• Ability to work with people of all ages, including infants and young children and their parents
• Ability to work with a diverse population in ways that are culturally competent, non-judgmental, supportive, and empowering
• Respect for families of diverse socio-economic status, race, ethnicity, and ability to engage them in dialogue regarding personal issues
• Ability to work and manage a flexible schedule
• Knowledge of community resources and capacity to maintain strong working relationships with collaborating agencies
• Knowledge of child abuse and neglect prevention, maternal child health, and child development
• Strong organizational, communication, and computer skills
• Home visiting experience and strong background with 0-5 population
• Ability to assume authority in a constructive and positive manner and in the context of team management
• Demonstrate the ability to clearly express ideas and material in both written and verbal forms

Why Join Us

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. We offer a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.